At a Glance
- Tasks: Engage in sales, build relationships, and support customer operations.
- Company: Dynamic packaging and supply chain business in Leicester.
- Benefits: Competitive salary, commission opportunities, and clear career progression.
- Other info: Ambitious individuals will thrive with excellent growth potential.
- Why this job: Join a fast-paced environment and kickstart your commercial career.
- Qualifications: 1-2 years in sales support or account management; strong communication skills.
A growing packaging and supply chain business is looking to recruit a commercially driven Inside Sales Representative to join its Sales & Operations team in Leicester. This is an excellent opportunity for someone with early sales or account management experience who enjoys building relationships, generating new business, and being involved in the operational side of customer delivery. The role combines outbound sales activity with operational sales support, making it ideal for someone who thrives in a fast-paced environment and is looking to develop a long-term commercial career. There is a clear progression path within the business for the right individual, alongside the opportunity to earn commission based on performance and account growth.
Key Responsibilities
- Prospect and cold call potential new customers
- Build and manage a pipeline of smaller accounts
- Qualify leads and nurture relationships through to repeat business
- Quote and negotiate with customers professionally
- Attend online customer meetings
- Maintain accurate CRM records and weekly activity updates
- Escalate larger commercial opportunities to Senior Sales Managers
- Driving new business acquisition and account growth
- Supporting the smooth delivery of customer orders and operational processes
Operations Support Responsibilities
- Send order acknowledgements to customers
- Coordinate deliveries and shipment notifications
- Update CRM and internal systems with accurate order information
- Communicate ETA updates and corrective actions where required
- Support the wider Sales Operations team with administration
Essential Skills & Experience
- 1–2 years’ experience in sales support, account management, business development, or similar
- Confident making outbound cold calls
- Strong communication and relationship-building skills
- Commercially aware and customer-focused
- Highly organised with strong attention to detail
- Self-motivated, resilient, and driven to succeed
Desirable
- Experience within packaging, FMCG, logistics, or supply chain environments
- CRM experience (Salesforce or similar)
- Knowledge of warehouse or operational systems
- Experience in food-grade or BRC-accredited environments
What Success Looks Like
- Build and manage your own customer portfolio
- Secure new business and repeat orders
- Develop a strong live sales pipeline
- Become confident handling operational processes independently
- Demonstrate progression into a more commercially focused role
If you are ambitious, commercially minded, and looking for a role where you can genuinely develop your career, we would love to hear from you.
Sales Representative employer: HSL
Join a dynamic and growing packaging and supply chain business in Leicester, where your sales skills can flourish in a supportive and fast-paced environment. With a clear progression path and the opportunity to earn commission based on your performance, this role offers not just a job, but a meaningful career with ample growth opportunities. Our collaborative work culture encourages relationship-building and operational excellence, making it an ideal place for ambitious individuals eager to make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Representative
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your sales experience and what makes you a great fit for the Inside Sales Representative role. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Sales Representative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales support or account management experience, and don’t forget to showcase your relationship-building skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Inside Sales Representative role. Mention your passion for sales and how you can contribute to our team at StudySmarter.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application showcases your strong communication skills. Keep it clear, concise, and professional – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HSL
✨Know Your Product Inside Out
Before the interview, make sure you understand the packaging and supply chain industry. Research the company’s products and services so you can confidently discuss how they meet customer needs. This will show your genuine interest and help you stand out.
✨Prepare for Cold Calling Scenarios
Since the role involves making outbound cold calls, practice your pitch! Think about common objections you might face and prepare responses. Role-playing with a friend can help you feel more comfortable and ready to impress during the interview.
✨Showcase Your Relationship-Building Skills
Be ready to share examples of how you've successfully built relationships in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your communication skills and customer focus.
✨Demonstrate Organisational Skills
The job requires strong organisational abilities, so come prepared to discuss how you manage your time and tasks. Mention any tools or systems you use to stay organised, especially if you have CRM experience. This will show that you’re ready to handle the operational side of the role.
