Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers by processing orders and handling enquiries in a fast-paced office.
- Company: Join a dynamic team in a busy office environment in Barwell.
- Benefits: Competitive pay, full training, and a supportive team atmosphere.
- Why this job: Perfect for those who love helping people and thrive in a lively setting.
- Qualifications: Good communication skills and attention to detail are essential.
- Other info: Opportunity for growth with temp-to-perm position.
The predicted salary is between 25000 - 30000 £ per year.
Location: Office-based, Barwell
Job Hours: Mon – Fri 9am – 5pm
Temp - Perm
Salary: £12.21
Overview
We are looking for a reliable and customer-focused Customer Service Administrator to join our busy office team. This role suits someone who enjoys working in a fast-paced environment and is confident dealing with customers by phone and email.
Key Responsibilities
- Processing customer orders accurately and efficiently
- Answering calls and responding to customer emails
- Supporting invoicing and order administration
- Handling customer enquiries and account queries
- Monitoring orders and stock availability
- General office administration and ad-hoc duties
- Supporting the team during holidays and absences
Skills & Experience
Essential:
- Good communication skills
- Strong attention to detail
- Ability to work in a busy environment
- Professional telephone manner
- Experience with Outlook, Excel or Sage
- Previous office or customer service experience
Full training will be provided.
Customer Service Assistant employer: HSL
Contact Detail:
HSL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company before your interview! Research their values and culture so you can show how you fit in. This will help us see that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, we recommend doing mock calls or role-playing scenarios with friends to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows us that you're engaged and eager to learn more about the role and the team dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the position right from the start.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Administrator role and how your previous experiences have prepared you for this fast-paced environment.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a good chat, but let’s keep it to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HSL
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with processing orders, handling enquiries, and general office tasks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers in the past, whether over the phone or via email. A professional telephone manner is key!
✨Highlight Your Attention to Detail
In customer service, accuracy is crucial. Be ready to discuss situations where your attention to detail made a difference, like catching an error in an order or ensuring all customer queries were resolved. This will show that you can handle the fast-paced environment.
✨Familiarise Yourself with Relevant Tools
Since the job mentions tools like Outlook, Excel, and Sage, brush up on your skills with these applications. If you have experience using them, be prepared to share specific examples of how you've used these tools to improve efficiency or solve problems.