At a Glance
- Tasks: Deliver high-quality technical support and ensure water hygiene systems are compliant and maintained.
- Company: Join HSL Compliance, a leading compliance specialist in the UK.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and free eye tests every two years.
- Other info: Full training provided with clear career development pathways.
- Why this job: Make a real impact in a fast-paced environment while developing your technical skills.
- Qualifications: Experience in water hygiene services and knowledge of Legionella Risk Assessments required.
The predicted salary is between 35000 - 45000 £ per year.
Location: Mansfield
Working closely with the Service Delivery Manager, the Technical Services Engineer will deliver high-quality technical support, site engineering, and guidance to ensure effective delivery and continuous improvement. You will play an important role in enabling data-driven decision-making and safe operations by ensuring water hygiene systems are accurate, compliant, and maintained to the highest standards. You will act as a technical authority and escalation point for complex systems, persistent microbiological failures, and non-compliance events. You will support the maintenance of water infrastructure, ensuring asset accuracy, integrity, and safety compliance. This will include conducting routine, reactive, and remedial water hygiene services, developing supplementary control system monitoring regimes, and providing technical coaching to field-based engineers.
Main Responsibilities:
- Deliver and oversee planned, reactive, and minor remedial water hygiene services, including temperature monitoring, sentinel outlet checks, TMV servicing, and system disinfections.
- Support the selection, implementation, commissioning, and ongoing management of supplementary control systems (e.g., chlorine dioxide, hydrogen peroxide, and copper-silver ionisation).
- Complete, review, and support Legionella Risk Assessments across complex systems in line with ACoP L8 and HSG274 guidelines.
- Lead client meetings and site surveys to develop detailed project scopes, installation plans, and schedules for remote monitoring deployments.
- Configure monitoring hardware, portals, alerts, and reporting networks while ensuring reliable connectivity and field data accuracy.
- Carry out reactive plumbing rectifications, including thermostat adjustments, dead leg removal, and the replacement of valves, taps, and TMVs.
- Deliver on-the-job training, technical coaching, and competency assessments to field-based Water Hygiene Engineers to close internal skills gaps.
- Work closely with Data Analysts to interpret microbiological, chemical residual, and performance trend data to diagnose system issues and prevent recurrence.
- Support data audits and site quality inspections to ensure high levels of technical governance and standardisation across contracts.
What We’re Looking For:
- Proven experience delivering on-site water hygiene services and supporting Legionella Risk Assessments.
- Strong experience as a key user or authority on supplementary control and disinfection hardware.
- Comprehensive knowledge and practical application of ACoP L8, HSG274, and HTM 04-01 healthcare water systems are essential.
- Experience with project planning, portal configuration, and remote monitoring installation is highly desirable.
- Relevant Legionella Control, Risk Assessment, or TMV Testing certifications (e.g., City & Guilds / equivalent).
- NVQ Level 2/3 in Plumbing or Mechanical Services alongside an IOSH safety certification is preferred.
Why Work for HSL?
- Full training and clear career development pathways
- 25 days annual leave + bank holidays
- Company pension scheme & sick pay scheme
- Free eye test every 2 years
- Access to Kinhub (wellbeing & financial support)
- Discounts with hundreds of retailers via Reward Gateway
About Us:
HSL Compliance is one of the UK’s leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations and businesses across the UK, providing essential services including water safety, fire safety and wider compliance solutions. Our success is built on the dedication of our people, and we’re proud to offer a supportive workplace where employees can grow, develop and make a real impact.
Ready to Apply?
If you're looking for a varied technical engineering role with real impact, and you enjoy working in a fast-moving environment, we’d love to hear from you. Not sure if you tick every single box? We know that excellent engineering talent comes in many forms. If you meet the core technical requirements and possess a passion for compliance, please apply anyway.
👉 Apply online today with your latest CV.
Technical Services Engineer employer: hsl Compliance
HSL Compliance is an exceptional employer located in Mansfield, offering a dynamic work environment where employees can thrive and make a meaningful impact in water hygiene and safety compliance. With comprehensive training, clear career development pathways, and a supportive culture, we prioritise employee growth and well-being, ensuring our team members are equipped to excel in their roles while enjoying generous benefits such as 25 days of annual leave and access to wellness resources. Join us to be part of a dedicated team that values your contributions and fosters a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Technical Services Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with water hygiene services and Legionella Risk Assessments. Be ready to share specific examples of how you've tackled challenges in the past.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their approach to water safety and compliance. This will help you tailor your answers and show that you're genuinely interested in working with them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly. So, get that CV polished and hit 'apply'!
We think you need these skills to ace Technical Services Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Technical Services Engineer role. Highlight your experience with water hygiene services and any relevant certifications to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about compliance and how your background makes you a great fit for our team. Share specific examples of your work that align with the job description.
Showcase Your Technical Skills:Don’t forget to mention your hands-on experience with supplementary control systems and Legionella Risk Assessments. We want to see how you’ve tackled complex challenges in your previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at hsl Compliance
✨Know Your Stuff
Make sure you brush up on your knowledge of water hygiene services and Legionella Risk Assessments. Familiarise yourself with ACoP L8 and HSG274 guidelines, as these will likely come up during the interview. Being able to discuss specific examples from your experience will show that you’re not just knowledgeable but also practical.
✨Showcase Your Technical Skills
Prepare to talk about your experience with supplementary control systems and disinfection hardware. Be ready to explain how you've configured monitoring portals or handled project planning in the past. This is your chance to demonstrate that you can be a technical authority and escalation point for complex systems.
✨Engage with Real Scenarios
Think of some real-life scenarios where you had to troubleshoot or resolve issues related to water hygiene or plumbing. Prepare to discuss how you approached these challenges and what the outcomes were. This will help the interviewers see your problem-solving skills in action.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
