At a Glance
- Tasks: Lead scheduling and resource planning to ensure efficient service delivery across your region.
- Company: Join a dynamic team at HSL, focused on innovation and customer satisfaction.
- Benefits: Enjoy 22+ days annual leave, a pension scheme, and discounts with top retailers.
- Other info: Full training provided with clear career development pathways.
- Why this job: Make a real impact by optimising schedules and improving operational efficiency.
- Qualifications: Experience in scheduling or logistics, with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ross on Wye
Working closely with the Scheduling Supervisor, the Regional Lead Scheduler will deliver high-quality coordination, resource planning, and administration to support effective regional contract delivery and continuous improvement. You’ll take ownership of scheduling across your region, ensuring the right people are in the right place at the right time. You’ll be the central link between field technicians, regional operations, management, and clients, balancing planned maintenance with fast-moving reactive demands. This is a high-visibility role where your decisions directly affect service delivery, efficiency, and customer satisfaction. You will support the maintenance of our planning systems, ensuring resource accuracy, data integrity, and safety compliance. This will include creating optimised routes, managing regional coverage gaps, resolving scheduling conflicts, and collaborating with your peers to ensure monthly operational targets are consistently achieved or exceeded.
What You'll Be Doing
- Create and manage regional schedules using in-house planning software, optimising engineer routes to reduce mileage and maximise productive time on site.
- Coordinate regional resource allocation, ensuring fully trained field staff are deployed effectively while maintaining full coverage for holidays, sickness, and other absences.
- Act as the key liaison between regional operational teams, management, corporate clients, and field technicians – handling inquiries and providing clear, timely updates.
- Dynamically adjust operational schedules in real time to seamlessly accommodate emergency reactive and compliance works when required.
- Raise, log and prioritise incoming work requests, schedule planned preventative maintenance, and track necessary follow-up actions.
- Proactively resolve logistical issues, address deployment conflicts, and deliver rapid, sustainable solutions to complex scheduling challenges.
- Collaborate closely with other Regional Lead Schedulers and support the wider central scheduling team to ensure monthly regional targets are met.
- Work closely with Regional Supervisors and Account Managers to ensure data consistency, alignment across contracts, and compliance with strict client SLAs.
- Maintain high levels of data accuracy and integrity within the scheduling system, ensuring all data entry complies with company standards.
What We're Looking For
- Proven experience working as a senior scheduler, planner, or logistics coordinator within a fast-paced, field-based service environment.
- Strong experience as a key user of in-house planning software, workforce management systems, or automated routing tools.
- Advanced organisational and time-management skills, with the ability to balance complex planned workloads with sudden reactive demands.
- High levels of commercial awareness, with a track record of optimising field itineraries to improve efficiency and reduce operational costs.
- Exceptional communication and relationship-building skills, with the confidence to influence and liaise across multiple regional teams.
- A solution-focused, proactive approach to problem-solving, with excellent attention to detail and strong data accuracy skills.
Why Work for HSL?
- Full training and clear career development pathways
- 22+ days annual leave + bank holidays
- Company pension scheme & sick pay scheme
- Free eye test every 2 years
- Access to Kinhub (wellbeing & financial support)
- Discounts with hundreds of retailers via Reward Gateway
Regional Scheduling Team Leader employer: hsl Compliance
At HSL, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in the picturesque Ross on Wye, our team enjoys comprehensive training, generous annual leave, and access to wellbeing resources, all while playing a crucial role in enhancing service delivery and customer satisfaction. Join us to be part of a dynamic environment where your contributions are valued and recognised, and where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Scheduling Team Leader
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like hsl Compliance and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at hsl Compliance!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like hsl Compliance keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Regional Scheduling Team Leader
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to hsl Compliance:This is your chance to really connect with the team at hsl Compliance. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at hsl Compliance
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with hsl Compliance.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show hsl Compliance that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at hsl Compliance. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
