Credit Controller Assistant

Credit Controller Assistant

Location: Ross-on-Wye • Salary: £26,000 – £28,000 (DOE and qualifications) • Contract: Full-time, Permanent • Start Date: ASAP

Overview

We’re looking for a highly organised and meticulous Credit Control and Finance Support Administrator to join our dynamic finance department. This vital support role ensures efficient credit control and cash collection processes across our group businesses.

Key Responsibilities

• Manage the end‑to‑end process of new client set‑up on the finance system.
• Process credit notes and maintain accurate supporting spreadsheets.
• Proactively chase overdue customer payments via professional email and telephone communication.
• Manage the distribution of e‑mail statements, reminders, and copy invoices.
• Investigate non‑payment issues and liaise with internal operational teams to resolve queries.
• Conduct initial credit checks and assist the Senior Credit Controller with administrative tasks and queries.

Qualifications & Skills

• Calmness under pressure and confidence juggling multiple priorities.
• Strong organisational and time‑management skills, always one step ahead.
• Excellent communication skills, able to work with both operational teams and senior leadership.
• High levels of accuracy, consistency, and reliability.
• A proactive mindset, comfortable delving into detail while maintaining a strategic view.
• Adaptability and resilience in a changing environment.

About HSL Compliance

HSL Compliance is a UK leader in health, safety, and environmental risk management, specialising in water safety, hazardous materials, and fire compliance. We pride ourselves on a dynamic, supportive culture where you’ll be valued, developed, and encouraged to grow.

Financial Rewards & Benefits

• Pension scheme
• 25 days annual leave + Bank Holidays
• Company Sick Pay Scheme
• Reward Gateway discounts at 100s of retailers
• Free biennial eye test
• Free on‑site parking
• Recognition and reward incentives

Equal Opportunity

HSL is an Equal Opportunities and Disability Confident employer and welcomes applications from all sectors of the community.

How to Apply

If you’re ready to take the next step in a meaningful career with a company passionate about people as well as compliance, apply online today!