At a Glance
- Tasks: Manage contracts, support invoicing, and liaise with clients and engineers daily.
- Company: Join HSL Compliance, a leader in risk and compliance services.
- Benefits: Competitive salary, 25 days leave, pension scheme, and discounts at retailers.
- Other info: Enjoy a variety of tasks and opportunities for progression.
- Why this job: Gain full training and develop your career in a dynamic, supportive environment.
- Qualifications: Passion for people, strong organisation skills, and a willingness to learn.
The predicted salary is between 25398 - 29000 € per year.
Location: Bury St Edmunds
Salary: £25,398.80 – £29,000 per annum (depending on experience & qualifications).
Looking for a hands‑on role where every day is different? At HSL Compliance, we’re looking for motivated individuals with a positive attitude, good work ethic, and a full driving licence to join our team. No industry experience? No problem. We provide full training and ongoing support to help you build a rewarding career in a growing industry.
What You’ll Do
- Create, maintain, and update contract files and registers, ensuring accuracy and completeness.
- Generate contract correspondence, manage service programmes, and support invoicing through Sage.
- Update work‑in‑progress records and completed works in line with reporting deadlines.
- Provide programme updates and operational support to the Account Manager.
- Act as a point of contact between engineers, clients, and internal departments.
- Handle customer and engineer enquiries, raising additional work requests as required.
- Log and manage customer, site, and supplier enquiries or complaints through to resolution.
- Provide general administrative support to managers and maintain quality management systems.
- Promote a safe, efficient, and environmentally responsible office environment.
What We’re Looking For
- A passion for people
- Exceptional organisational skills
- Confidence to work independently once trained
- Good communication and customer service skills
- Willingness to learn and develop new skills
- Proactive problem solving
- Tech‑savvy mindset
Why Work for HSL?
- Full training and clear career development pathways
- Opportunities to gain industry‑recognised qualifications
- 25 days annual leave + bank holidays
- Company pension scheme & sick pay scheme
- Free eye test every 2 years
- Access to Kinhub (wellbeing & financial support)
- Discounts with hundreds of retailers via Reward Gateway
About Us
HSL Compliance is a leading risk and compliance specialist, helping businesses meet health, safety, and environmental regulations. We offer expert services in water safety, hazardous materials, fire safety, and more, ensuring compliance and protecting people. As an Account Coordinator at HSL, you will be integral to our operations, supporting service delivery while ensuring customer satisfaction and internal efficiency. We’re a people‑focused company that offers career development opportunities and fosters a dynamic, supportive work environment. In this role, you’ll collaborate with both colleagues and customers to ensure processes align with their needs. As part of the Operations team, you’ll help foster a workplace culture of teamwork, growth, and support—contributing to a positive and efficient working environment for all.
Ready to Apply?
If you’re reliable, motivated, and looking for a role with variety, stability and progression, we’d love to hear from you. Apply online today with your latest CV.
Account Coordinator - Bury St Edmunds employer: hsl Compliance
HSL Compliance is an excellent employer located in Bury St Edmunds, offering a dynamic and supportive work environment where every day brings new challenges. With comprehensive training, clear career development pathways, and a strong focus on employee wellbeing, we empower our team members to grow and thrive in their roles. Enjoy generous benefits including 25 days of annual leave, a company pension scheme, and access to wellbeing resources, all while contributing to meaningful work in the risk and compliance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Coordinator - Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for an Account Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with people in the industry. Follow HSL Compliance and engage with their posts to show your interest and get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and problem-solving. Think about examples from your past experiences that showcase your organisational skills and tech-savvy mindset.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the HSL team!
We think you need these skills to ace Account Coordinator - Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Coordinator role. Highlight your organisational skills and any customer service experience, even if it's from a different industry.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for people and your eagerness to learn. Mention why you’re excited about joining HSL Compliance and how you can contribute to the team.
Show Off Your Tech Skills:Since we’re looking for a tech-savvy mindset, don’t forget to mention any relevant software or tools you’re familiar with. If you’ve used Sage or similar systems, make sure to include that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at hsl Compliance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Account Coordinator role. Familiarise yourself with the key responsibilities like managing contract files and supporting invoicing through Sage. This will help you demonstrate your enthusiasm and readiness to take on the tasks.
✨Show Off Your People Skills
Since this role is all about communication and customer service, be prepared to share examples of how you've successfully interacted with clients or resolved issues in the past. Highlighting your passion for people will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
The job requires exceptional organisational skills, so come ready to discuss how you manage your time and tasks. You could even bring a simple example of a system you’ve used to keep track of projects or deadlines, showing that you can handle the varied nature of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how success is measured in the role. This shows your eagerness to learn and grow within the company, which aligns perfectly with HSL Compliance's values.
