Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead scheduling across your region, optimising routes and managing staff allocations.
- Company: Join a dynamic team at HSL, focused on service delivery and customer satisfaction.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and discounts with retailers.
- Why this job: Make a real impact in a high-visibility role where every decision counts.
- Qualifications: Experience in planning or logistics, with strong organisational and communication skills.
- Other info: Full training provided and clear career development pathways available.
The predicted salary is between 36000 - 60000 £ per year.
The Role
As Regional Lead Scheduler, you'll take ownership of scheduling across your region, ensuring the right people are in the right place at the right time. You'll be the central link between technicians, regional operations, management, and clients, balancing planned work with fast-moving reactive demands. This is a high-visibility role where your decisions directly affect service delivery, efficiency, and customer satisfaction.
Key Responsibilities
- Create and manage regional schedules using in-house planning software, optimising routes to reduce mileage and maximise time on site.
- Allocate suitably trained staff and ensure full coverage for holidays, sickness, and other absences.
- Act as the key liaison between regional operational teams, management, clients, and technicians handling queries and providing clear updates.
- Dynamically adjust schedules to accommodate emergency reactive works when required.
- Raise and prioritise work requests, schedule planned maintenance, and manage follow-up actions.
- Resolve issues, address conflicts, and deliver solutions to complex scheduling challenges.
- Collaborate with other Regional Lead Schedulers and support wider scheduling teams to ensure monthly targets are achieved.
What We're Looking For
- Proven experience in planning, logistics, scheduling, or a similar coordination role.
- Exceptional organisational skills with the ability to juggle multiple priorities.
- Confident, professional communicator with strong written and verbal skills.
- Customer-focused mindset with a calm, solutions-driven approach.
- Comfortable working under pressure and meeting tight deadlines.
- Strong IT skills, including Microsoft Word, Excel, and Outlook (training provided on our bespoke scheduling software).
Why Work for HSL?
- Full training and clear career development pathways.
- Opportunities to gain industry-recognised qualifications.
- 25 days annual leave + bank holidays.
- Company pension scheme & sick pay scheme.
- Free eye test every 2 years.
- Access to Kinhub (wellbeing & financial support).
- Discounts with hundreds of retailers via Reward Gateway.
If you're ready to take control of a complex regional operation and thrive in a role where no two days are the same, we'd love to hear from you.
Scheduling Team Leader in Birmingham employer: hsl Compliance
Contact Detail:
hsl Compliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Team Leader in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Scheduling Team Leader, you'll need to convey information clearly. Mock interviews with friends or family can help you refine your responses and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Scheduling Team Leader in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Scheduling Team Leader role. Highlight your planning, logistics, and scheduling experience, and don’t forget to mention any relevant software you’ve used!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your organisational skills and how you handle pressure, as these are key for us at StudySmarter.
Showcase Your Communication Skills: Since this role involves liaising with various teams, make sure to demonstrate your strong written communication skills in your application. Clear and concise language will show us you can handle the demands of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at hsl Compliance
✨Know Your Scheduling Software
Familiarise yourself with the in-house planning software mentioned in the job description. Even if you haven't used it before, understanding its basic functions and how it can optimise routes will show your proactive approach and readiness to learn.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experience where you've successfully managed multiple priorities or resolved scheduling conflicts. This will highlight your exceptional organisational skills and ability to work under pressure, which are crucial for this role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as strong communication is key in this position. Be ready to discuss how you've effectively liaised between different teams or clients in previous roles, showcasing your professional communication style.
✨Showcase Your Customer-Focused Mindset
Think of scenarios where you've gone above and beyond for customers or clients. Sharing these experiences will demonstrate your customer-focused mindset and solutions-driven approach, which are essential for ensuring service delivery and customer satisfaction.
