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For Companies At a Glance
- Tasks: Support service delivery, manage contracts, and ensure customer satisfaction.
- Company: Join HSL Compliance, a leader in risk and compliance services.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and ongoing training.
- Other info: Be part of a supportive team that values collaboration and development.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Passion for people, strong organisational skills, and a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Looking for a hands-on role where every day is different? At HSL Compliance, we’re looking for motivated individuals with a positive attitude, good work ethic, and a full driving licence to join our team. No industry experience? No problem. We provide full training and ongoing support to help you build a rewarding career in a growing industry.
Responsibilities
- Create, maintain, and update contract files and registers, ensuring accuracy and completeness.
- Generate contract correspondence, manage service programmes, and support invoicing through Sage.
- Update work-in-progress records and completed works in line with reporting deadlines.
- Provide programme updates and operational support to the Account Manager.
- Act as a point of contact between engineers, clients, and internal departments.
- Handle customer and engineer enquiries, raising additional work requests as required.
- Log and manage customer, site, and supplier enquiries or complaints through to resolution.
- Provide general administrative support to managers and maintain quality management systems.
- Promote a safe, efficient, and environmentally responsible office environment.
Qualifications
- A passion for people
- Exceptional organisational skills
- Confidence to work independently once trained
- Good communication and customer service skills
- Willingness to learn and develop new skills
- Proactive problem solving
- Tech-savvy mindset
About HSL Compliance
HSL Compliance is a leading risk and compliance specialist, helping businesses meet health, safety, and environmental regulations. We offer expert services in water safety, hazardous materials, fire safety, and more, ensuring compliance and protecting people.
Role Overview
As an Account Coordinator at HSL, you will be integral to our operations, supporting service delivery while ensuring customer satisfaction and internal efficiency. We’re a people-focused company that offers career development opportunities and fosters a dynamic, supportive work environment. In this role, you’ll collaborate with both colleagues and customers to ensure processes align with their needs. As part of the Operations team, you’ll help foster a workplace culture of teamwork, growth, and support, contributing to a positive and efficient working environment for all.
Benefits
- 25 days annual leave + bank holidays
- Company pension scheme
Account Coordinator employer: hsl Compliance
Contact Detail:
hsl Compliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Coordinator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for an Account Coordinator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with people in the industry. Follow HSL Compliance and engage with their posts to show your interest and get noticed by the hiring team.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and problem-solving. Think about examples from your past experiences that showcase your organisational skills and ability to work independently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at HSL Compliance. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Account Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Coordinator role. Highlight your organisational skills and any relevant experience, even if it’s from different industries. We want to see how you can bring your unique strengths to our team!
Show Your Passion: Let your enthusiasm shine through in your application! We’re looking for motivated individuals with a positive attitude, so don’t hesitate to share why you’re excited about joining HSL Compliance and how you can contribute to our mission.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your information logically. This will help us quickly see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at hsl Compliance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Account Coordinator role. Familiarise yourself with the responsibilities listed in the job description, like managing contract files and supporting invoicing through Sage. This will help you demonstrate your enthusiasm and readiness to take on the tasks.
✨Show Off Your People Skills
Since HSL Compliance values a people-focused approach, be prepared to discuss your communication and customer service skills. Think of examples where you've successfully handled enquiries or resolved complaints, as this will showcase your ability to connect with clients and colleagues alike.
✨Demonstrate Your Organisational Skills
As an Account Coordinator, you'll need exceptional organisational skills. Bring up specific instances where you've managed multiple tasks or projects effectively. This could be anything from keeping track of deadlines to maintaining accurate records—show them you can handle the workload!
✨Emphasise Your Willingness to Learn
HSL Compliance is keen on developing their team members, so express your eagerness to learn and grow within the company. Share any experiences where you've taken the initiative to learn new skills or adapt to new situations, highlighting your proactive problem-solving mindset.