At a Glance
- Tasks: Support the Senior Credit Controller with efficient credit control and cash collection services.
- Company: Join HSL Compliance, a leading compliance specialist in the UK.
- Benefits: Enjoy 22+ days annual leave, a pension scheme, and discounts with retailers.
- Other info: Full training provided with clear career development pathways.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in credit control or sales ledger, plus strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
Location: Ross on Wye
Working closely with and supporting our Senior Credit Controller, the Assistant Credit Controller will provide high-quality operational and administrative support. Your primary focus will be to deliver efficient and effective credit control and cash collection services across various group business units.
This role balances structured financial admin - such as precise payment processing and credit profiling - with proactive communication, reaching out to clients to resolve outstanding balances and investigate non-payment queries smoothly and professionally.
What You'll Be Doing
- Bank all daily incoming client payments onto the central finance system accurately.
- Lead the administrative setup of new customer accounts on the finance system and perform essential credit checks.
- Chase customers for overdue payments via telephone and email, maintaining a professional yet firm approach to protect cash flow.
- Process incoming checks, set up client Direct Debit payments, and update dedicated credit note spreadsheets.
- Issue regular email statements, payment reminders, and copy invoices to client finance teams.
- Actively tackle, investigate, and resolve client financial queries preventing payment, liaising with internal operational colleagues to gather supporting data.
- Answer incoming team phone calls and emails, addressing general inquiries and assisting the Senior Credit Controller with complex account reconciliations or disputes.
What We're Looking For
- Proven credit control or sales ledger experience, ideally paired with a strong customer service background.
- GCSEs (or equivalent) in English and Mathematics.
- A natural affinity for numbers, with a highly organised approach to financial reconciliation and a keen eye for detail.
- Excellent written and verbal communication abilities, ensuring a polite, professional, and effective telephone manner when discussing outstanding debts.
- Solid working knowledge of PC systems and standard business software, specifically Microsoft Office with practical experience using Excel.
- The ability to prioritise tasks independently, manage multiple ongoing queries simultaneously, and meet tight monthly deadlines under pressure.
Why Work for HSL?
- Full training and clear career development pathways
- 22+ days annual leave + bank holidays
- Company pension scheme & sick pay scheme
- Free eye test every 2 years
- Access to Kinhub (wellbeing & financial support)
- Discounts with hundreds of retailers via Reward Gateway
About Us
HSL Compliance is one of the UK's leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations and businesses across the UK, providing essential services including water safety, fire safety and wider compliance solutions.
Our success is built on the dedication of our people, and we're proud to offer a supportive workplace where employees can grow, develop and make a real impact.
Ready to Apply?
If you're looking for a varied role with real impact, and you enjoy working in a fast-moving environment, we'd love to hear from you. Apply online today with your latest CV.
Assistant Credit Controller in Ross on Wye employer: HSL Compliance Limited.
HSL Compliance is an exceptional employer located in Ross on Wye, offering a supportive work environment that prioritises employee growth and development. With comprehensive training, clear career pathways, and generous benefits including over 22 days of annual leave and a company pension scheme, employees are empowered to thrive while making a meaningful impact in compliance services across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Credit Controller in Ross on Wye
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We think you need these skills to ace Assistant Credit Controller in Ross on Wye
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to HSL Compliance Limited..
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How to prepare for a job interview at HSL Compliance Limited.
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with HSL Compliance Limited..
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Since this is a full-time position, employers at HSL Compliance Limited. will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former HSL Compliance Limited. employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
