At a Glance
- Tasks: Lead a team to manage client contracts and ensure compliance in water safety services.
- Company: Join HSL Compliance, a top UK compliance specialist dedicated to safety.
- Benefits: Enjoy 22+ days leave, pension scheme, training, and discounts with retailers.
- Other info: Supportive workplace with clear career development pathways.
- Why this job: Make a real impact while developing your career in a fast-paced environment.
- Qualifications: Strong knowledge of water hygiene and experience in managing teams and contracts.
The predicted salary is between 8 - 8 £ per hour.
Location: North East or North Yorkshire
Join HSL Compliance
As an Account Manager, you will take total ownership of your regional operational team to deliver successful, highly profitable client contracts. You will be the primary point of contact for key customers, bridging the gap between high-level commercial strategy and on-the-ground operational execution.
You will manage and mentor a team of Account Supervisors, monitor contract KPIs, oversee financial cost control, and ensure that all water safety services are delivered safely, on time, and to the highest compliance standards.
What You’ll Be Doing
- Run regular client reviews (quarterly in-person), address recommendations, and ensure total legal compliance.
- Issue quotes, handle annual price uplifts, resolve queries, and promote wider HSL services.
- Control job costs, manage sub-contractors, resolve WIP/invoicing issues, and maximize margins.
- Deliver monthly updates to senior management on budgets, forecasts, and retenders.
- Maintain real-time data across core platforms (Power BI, Business Central, FLS), lead mobilisations, and produce complex RAMS.
- Proactively resolve site blocks threatening safety, performance, or compliance.
- Mentor Account Supervisors to manage engineers and hit regional targets.
- Handle technical sample escalations, resolve conduct/HR issues, conduct interviews, and manage shift cover.
What We’re Looking For
- Strong technical knowledge of water hygiene, Legionella compliance (ACoP L8 / HSG274), or building services compliance.
- Proven experience managing contract P&L, financial forecasting, month-end reporting, and quoting for remedial works.
- Experience managing supervisors, line-managing operational staff, and driving performance across field-based teams.
- Outstanding relationship-building skills with a track record of running formal client review meetings and driving account growth.
- Experience using modern ERP/CRM systems and data tools (such as Business Central, Power BI, or FLS scheduling software).
- A full UK driving licence is essential for attending client meetings and visiting site locations across the region.
Why Work for HSL?
- Full training and clear career development pathways
- 22+ days annual leave + bank holidays
- Company pension scheme & sick pay scheme
- Free eye test every 2 years
- Access to Kinhub (wellbeing & financial support)
- Discounts with hundreds of retailers via Reward Gateway
About Us
HSL Compliance is one of the UK’s leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations and businesses across the UK, providing essential services including water safety, fire safety and wider compliance solutions.
Our success is built on the dedication of our people, and we’re proud to offer a supportive workplace where employees can grow, develop and make a real impact.
Ready to Apply?
If you're looking for a varied role with real impact, and you enjoy working in a fast-moving environment, we’d love to hear from you. Apply online today with your latest CV.
Account Manager - North East or North Yorkshire in Durham employer: HSL Compliance Limited.
HSL Compliance Limited is an excellent employer for those seeking a dynamic and impactful role as a Water Hygiene Remedial Technician & Plumber. With a commitment to employee development through comprehensive training, generous annual leave, and a supportive work culture, we ensure our team members thrive while making a significant contribution to water system compliance across the UK. Join us to be part of a company that values your skills and offers a rewarding career path in a vital industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - North East or North Yorkshire in Durham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Account Manager - North East or North Yorkshire at HSL Compliance Limited.!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like HSL Compliance Limited. or be willing to refer you for that Account Manager - North East or North Yorkshire position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from HSL Compliance Limited. who’s on the lookout for their next Account Manager - North East or North Yorkshire star!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Account Manager - North East or North Yorkshire role at HSL Compliance Limited.!
We think you need these skills to ace Account Manager - North East or North Yorkshire in Durham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at HSL Compliance Limited.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at HSL Compliance Limited.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at HSL Compliance Limited.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
