At a Glance
- Tasks: Lead and develop a team while ensuring seamless contract coordination and compliance reporting.
- Company: Join HSL Compliance, a leading UK compliance specialist with a supportive culture.
- Benefits: Enjoy 25 days annual leave, pension scheme, and discounts with retailers.
- Other info: Full training provided with clear career development pathways.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in leading teams and strong skills in Microsoft Power Platform and Excel.
The predicted salary is between 51750 - 63250 £ per year.
Location: Dartford (with occasional travel to other offices/sites)
Join HSL Compliance
You will lead, coach, and develop a team of Operational Support Coordinators. You will be responsible for ensuring seamless contract coordination, managing resource cover, and maintaining real-time compliance reporting. Beyond core team management, you will act as a digital champion for the region—utilising systems like Microsoft Power Platform, Business Central, and Advanced Excel to streamline standard operating procedures (SOPs), automate workflows, and maintain absolute data integrity for our clients.
What You’ll Be Doing
- Direct daily workloads, mentor staff, and conduct regular 1-on-1s, team meetings, and performance reviews.
- Allocate daily scheduling and admin tasks to ensure team accuracy and meet operational SLAs.
- Act as central contact for field crews, Account Managers, and clients, escalating service risks to the Regional Director.
- Perform routine data checks, assist with month-end financial reviews, and resolve discrepancies.
- Streamline processes using Microsoft Power Platform (Power Apps, Automate, BI) and lead regional software pilots.
What We’re Looking For
- Experience leading, supervising, or coaching an operations or business support team.
- Experience in operational support or business systems roles, with strong practical experience using Microsoft Power Platform (Power Apps, Power Automate, Power BI), Dynamics 365 Business Central, and Advanced Excel (Power Query, Pivot Tables).
- Proven track record in managing SOPs, data governance, and driving continuous process improvements.
- Excellent problem-solving abilities with high attention to detail, accuracy, and customer-focused communication.
Why Work for HSL Compliance?
- Full training and clear career development pathways
- 25 days annual leave + bank holidays
- Company pension scheme & sick pay scheme
- Free eye test every 2 years
- Access to Kinhub (wellbeing & financial support)
- Discounts with hundreds of retailers via Reward Gateway
About Us
HSL Compliance is one of the UK’s leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations and businesses across the UK, providing essential services including water safety, fire safety and wider compliance solutions. Our success is built on the dedication of our people, and we’re proud to offer a supportive workplace where employees can grow, develop and make a real impact.
Ready to Apply?
If you're looking for a varied role with real impact, and you enjoy working in a fast-moving environment, we’d love to hear from you. Apply online today with your latest CV.
Operational Support Team Leader in Dartford employer: HSL Compliance Limited.
HSL Compliance Limited is an excellent employer for those seeking a dynamic and impactful role as a Water Hygiene Remedial Technician & Plumber. With a commitment to employee development through comprehensive training, generous annual leave, and a supportive work culture, we ensure our team members thrive while making a significant contribution to water system compliance across the UK. Join us to be part of a company that values your skills and offers a rewarding career path in a vital industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Team Leader in Dartford
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We think you need these skills to ace Operational Support Team Leader in Dartford
Some tips for your application 🫡
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Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at HSL Compliance Limited.
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