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- Tasks: Drive our Comfort Specialists and assist with customer service in-store.
- Company: Join HSL, a top-rated company creating feel-good moments.
- Benefits: Enjoy competitive pay, health cash plan, discounts, and 30+ days holiday.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Make a real difference in people's lives while being part of a supportive team.
- Qualifications: Friendly attitude, clean driving licence, and a passion for helping others.
The predicted salary is between 25600 - 26880 £ per year.
Location: Stockport HSL
Salary: £12.80 per hour
Hours: 35 per week
Are you someone who takes pride in delivering excellent service and enjoys making a real difference to people’s lives? Do you enjoy being out and about, meeting new people, and helping them find comfort at home? If so, our Delivery Driver/Customer Service Assistant role might be just what you’re looking for.
What does a day in the role look like?
This is not your typical driving role. As a Delivery Driver/Customer Service Assistant, you’ll work closely with one of our expert Comfort Specialists, driving them to and from customer appointments, supporting with demonstrations and ensuring that our vans and showroom are always safe, tidy and reflective of our premium brand. When not on appointments, you’ll help in-store with general upkeep and customer service, becoming a key part of a small, supportive team. Please note: This is a customer-facing role and will require the successful completion of a DBS check.
Responsibilities:
- A full, clean UK driving licence
- Drive our comfort specialists to appointments safely and in line with the Highway Code
- Maintain van cleanliness and complete vehicle checks to ensure roadworthiness
- Offer a friendly face to customers and assist colleagues with day-to-day tasks in the showroom, including light maintenance to keep the space welcoming and premium
- Undertake regular training to ensure the wellbeing of customers, colleagues and yourself, following health and safety guidelines
- Maintain a great eye for detail and a willingness to go the extra mile
- Have good local area knowledge and awareness of potential traffic issues or roadworks
- Safely load, unload, and carry heavy items such as demonstration chairs
- Manage van stock levels and report any maintenance needs
What we’re looking for in the right person:
- Has a friendly, warm and customer-focused approach
- Passion for helping others
- Flexibility to work occasional weekends when required
- Enthusiasm, positive attitude, and willingness to learn
What we offer:
- Health cash plan – cashback on dental, optical and more
- Discounted shopping and gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days’ holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise and delight events throughout the year
About us:
At HSL, we don’t just sell furniture – we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been recognised as a 2 Star Outstanding company by Best Companies in 2024. We recognise and celebrate what makes people unique.
Ready to apply? We’d love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.
Delivery Driver / Customer Service Assistant in Stockport employer: HSL Chairs
Contact Detail:
HSL Chairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver / Customer Service Assistant in Stockport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HSL. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take pride in your appearance and are serious about the role. Plus, it sets a positive tone for your first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that keeps you fresh in our minds and shows your enthusiasm for the position. Plus, who doesn’t love a bit of gratitude?
We think you need these skills to ace Delivery Driver / Customer Service Assistant in Stockport
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your enthusiasm for the role.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience. Focus on customer service roles or any driving experience you have. We love seeing how your background aligns with our values and the job description!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your language clear and concise, and make sure to proofread for any typos. A tidy application reflects the attention to detail we value at StudySmarter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HSL Chairs
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Delivery Driver/Customer Service Assistant entails. Familiarise yourself with the responsibilities listed in the job description, like maintaining van cleanliness and assisting customers. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your People Skills
Since this role is customer-facing, it's crucial to demonstrate your friendly and warm approach during the interview. Share examples of how you've helped customers in the past or how you’ve gone the extra mile for someone. This will highlight your passion for helping others, which is key for this position.
✨Be Ready for Practical Questions
Expect questions about your driving experience and local area knowledge. You might be asked how you'd handle traffic issues or roadworks. Prepare by thinking through scenarios where you had to adapt quickly while driving or delivering excellent service, as this will showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.