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- Tasks: Deliver personalised service and help customers find their perfect furniture.
- Company: HSL Chairs creates handcrafted furniture focused on comfort and wellbeing.
- Benefits: Enjoy health cash plans, discounts, 30 days holiday, and a supportive work environment.
- Why this job: Join a team that values your contributions and offers growth through training.
- Qualifications: A friendly attitude and eagerness to learn are essential; retail experience is a plus.
- Other info: Work in a mix of weekdays and weekends; DBS check required.
We are looking for a Sales Assistant - home visit to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom and home visit look like?
From the moment our customers walk through the door, you'll be creating a warm and memorable experience. We also do this when we arrive at our customers' houses (appointment only). That might mean greeting them with a smile and guiding them through our unique chair fitting service not only in the store but in their own homes.
You'll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You'll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming.
We're open every day, so you'll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.
A few things you'll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
While previous experience in retail sales and customer service is a plus, it's your enthusiasm, positive attitude, and eagerness to learn that truly matters to us.
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development? We've got you.
You'll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands-on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We're proud to help our people grow.
A little more about us:
At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024.
At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply? We'd love to hear from you. Simply send your CV by clicking the apply button, and we'll be in touch soon.
Sales Assistant- Home Visit employer: HSL Chairs
Contact Detail:
HSL Chairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant- Home Visit
✨Tip Number 1
Familiarise yourself with HSL's products and their unique selling points. Understanding the benefits of their feel-good furniture will help you connect with customers during home visits and showcase your passion for the role.
✨Tip Number 2
Practice your interpersonal skills by engaging with friends or family in a sales context. This will help you develop a warm and empathetic approach, which is crucial for creating memorable experiences for customers.
✨Tip Number 3
Be prepared to discuss your availability for a mix of weekdays and weekends. Flexibility is key in this role, so showing that you're open to working various shifts can set you apart from other candidates.
✨Tip Number 4
Research the company culture at HSL. Understanding their values and commitment to customer service will allow you to align your responses during interviews, demonstrating that you're a great fit for their team.
We think you need these skills to ace Sales Assistant- Home Visit
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail sales and customer service. Emphasise any roles where you demonstrated a warm, empathetic approach or helped customers find the right products.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for helping others and your enthusiasm for the role. Mention specific aspects of HSL Chairs that resonate with you, such as their commitment to wellbeing and customer service.
Showcase Your Skills: In your application, highlight skills that align with the job description, such as attention to detail, teamwork, and a positive attitude. Use examples from past experiences to illustrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at HSL Chairs
✨Show Your Passion for People
During the interview, express your enthusiasm for helping others. Share examples of how you've positively impacted customers in previous roles or situations, as this aligns with the company's focus on personalised service.
✨Demonstrate Empathy and Warmth
Since the role requires a warm and friendly approach, be sure to convey your empathetic nature. Use body language and tone that reflect kindness and approachability, making it clear that you can create a welcoming atmosphere for customers.
✨Highlight Attention to Detail
Discuss your eye for detail and how it contributes to creating a tidy and inviting environment. You might mention specific instances where your attention to detail made a difference in customer satisfaction or store presentation.
✨Be Open to Learning and Feedback
The company values individuals who are eager to learn and grow. Be prepared to discuss how you handle feedback and your willingness to develop new skills, especially in relation to the training provided by HSL Academy.
