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- Tasks: Join our team as a Sales Assistant, delivering personalised service and enhancing customer wellbeing.
- Company: HSL Chairs creates handcrafted furniture focused on comfort and wellbeing, with a stellar 4.9/5 Trustpilot rating.
- Benefits: Enjoy health cash plans, discounts, 30 days holiday, and free onsite parking.
- Why this job: Be part of a supportive community that values your contributions and offers growth opportunities.
- Qualifications: A friendly attitude and eagerness to learn are essential; retail experience is a bonus.
- Other info: Receive in-depth training at HSL Academy with expert guidance.
Overview
Location: Hendon HSL
Hours: 21 per week
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
What you’ll do (Responsibilities)
Deliver a warm and memorable customer experience from greeting to guidance through our showroom and chair fitting service.
Help customers discover the wellbeing benefits of our chairs and sofas and assist them in selecting style, fabric and size that suits their needs.
Keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming.
Work a mix of weekdays and weekends as we are open every day.
Note: A DBS check will apply as this is a customer-facing role.
Requirements (What you’ll need)
A warm, empathetic and friendly approach
A great eye for detail and pride in presentation
A passion for people and helping others
Enthusiasm, a positive attitude and willingness to learn; previous experience in retail sales or customer service is a plus
The kind of person we love working with
Honest and professional
Passionate about doing a great job
Open to learning and feedback
A team player who enjoys celebrating success
Training and development
We provide in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands-on learning and guidance from our independent Occupational Therapist, Julie Jennings. We’re proud to help our people grow.
Our feel-good benefits
Health cash plan – cashback on dental, optical and more
Discounted shopping & gym memberships with Westfield Rewards
Brilliant colleague discount (friends and family too!)
30 days’ holiday (pro rata), rising to 33 with long service
Contributory pension and death-in-service cover
Discretionary bonus
Free onsite parking (at most locations)
Lovely surprise & delight events throughout the year
About us
At HSL, we don’t just sell furniture – we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us a 4.9/5 rating on Trustpilot, and we’ve been recognised as a 2 Star Outstanding company by Best Companies in 2024.
Ready to apply?
We’d love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.
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Sales Assistant employer: HSL Chairs
Contact Detail:
HSL Chairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with HSL's products and their unique benefits. Understanding the feel-good aspects of their furniture will help you connect with customers and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your interpersonal skills during any interactions, whether in person or online. A warm and friendly approach is key to creating memorable customer experiences, which is what HSL values.
✨Tip Number 3
Be prepared to discuss your enthusiasm for learning and development. HSL offers training through their Academy, so expressing a willingness to grow and adapt will make you stand out.
✨Tip Number 4
Research HSL's company culture and values. Being able to articulate how your personal values align with theirs can demonstrate that you're not just looking for any job, but are genuinely interested in being part of their community.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail sales and customer service. Emphasise your warm, friendly approach and any previous roles where you provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your enthusiasm for the role. Mention specific qualities that align with HSL's values, such as being a team player and open to learning.
Showcase Your Attention to Detail: In your application, provide examples of how you've demonstrated a great eye for detail in past roles. This could include maintaining a tidy workspace or ensuring products are presented well.
Express Your Willingness to Learn: Highlight your eagerness to learn and grow within the company. Mention any training or development opportunities you’ve pursued in the past and how they have prepared you for this role.
How to prepare for a job interview at HSL Chairs
✨Show Your Passion for People
During the interview, express your enthusiasm for helping others. Share examples of how you've positively impacted customers in previous roles or situations, as this aligns with the company's focus on personalised service.
✨Demonstrate Attention to Detail
Since the role requires a great eye for detail, be prepared to discuss how you maintain high standards in presentation and organisation. You might even want to mention any relevant experiences where your attention to detail made a difference.
✨Emphasise Your Team Spirit
HSL values team players, so highlight your ability to work collaboratively. Share stories that showcase your teamwork skills and how you celebrate successes with colleagues, which will resonate well with their company culture.
✨Prepare Questions About Training Opportunities
Show your eagerness to learn by asking about the training and development opportunities available at HSL. This demonstrates your commitment to personal growth and aligns with their emphasis on supporting employees through in-depth training.