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- Tasks: Deliver personalised service and help customers find their perfect feel-good furniture.
- Company: HSL Chairs creates handcrafted furniture focused on comfort and wellbeing.
- Benefits: Enjoy a health cash plan, discounts, 30 days holiday, and free onsite parking.
- Why this job: Join a supportive team with in-depth training and a culture that values your contributions.
- Qualifications: A friendly attitude and eagerness to learn are essential; retail experience is a plus.
- Other info: Work part-time with flexible hours, including weekends, in a welcoming showroom environment.
Hours
28 per week
Location
Shrewsbury HSL
Salary
£12.80 per hour
Benefits
- Health cash plan – cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days\’ holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
Role Overview
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? This opportunity could be a perfect fit.
A day in the showroom
From the moment our customers walk through the door, you\’ll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service. You\’ll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You\’ll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming. We\’re open every day, so you\’ll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer‑facing role.
Qualifications
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
- Previous experience in retail sales and customer service is a plus, but enthusiasm, positive attitude, and eagerness to learn matters more
Character Fit
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and Development
You will be supported with in‑depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We are proud to help our people grow.
About Us
At HSL, we don\’t just sell furniture – we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us a 4.9/5 rating on Trustpilot, and we have been recognised as a 2 Star Outstanding company by Best Companies in 2024. We create a community where you are valued, inspired to make a difference, and empowered to do the right thing. We recognise and celebrate what makes people unique.
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Sales Assistant employer: HSL Chairs
Contact Detail:
HSL Chairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with HSL's products and their unique selling points. Understanding the benefits of their feel-good furniture will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or online. Be prepared to share examples of how you've created positive experiences for customers in previous roles.
✨Tip Number 3
Emphasise your willingness to learn and adapt. HSL values a positive attitude and eagerness to grow, so be ready to discuss how you can contribute to the team and embrace training opportunities.
✨Tip Number 4
Demonstrate your teamwork spirit by sharing experiences where you've collaborated successfully with others. HSL looks for team players who celebrate success together, so highlight your ability to work well in a group.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail sales and customer service. Emphasise your warm, empathetic approach and any previous roles where you provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your enthusiasm for the role. Mention specific qualities that align with HSL's values, such as being a team player and open to learning.
Showcase Your Attention to Detail: In your application, provide examples of how you've demonstrated a great eye for detail in past roles. This could include maintaining a tidy workspace or ensuring products are presented well.
Express Your Willingness to Learn: Highlight your eagerness to learn and grow within the company. Mention any relevant training or development experiences you've had, and express your excitement about the training opportunities at HSL.
How to prepare for a job interview at HSL Chairs
✨Show Your Passion for People
During the interview, express your enthusiasm for helping others. Share examples of how you've positively impacted customers in previous roles or situations, as this aligns with the company's focus on wellbeing and personalised service.
✨Demonstrate Attention to Detail
Since the role requires a great eye for detail, be prepared to discuss how you maintain high standards in presentation and organisation. You might even want to mention any relevant experiences where your attention to detail made a difference.
✨Emphasise Your Team Spirit
HSL Chairs values teamwork, so highlight your ability to work collaboratively. Share stories that showcase your experience in team settings, celebrating successes together, and being open to feedback from colleagues.
✨Prepare Questions About Training Opportunities
Show your eagerness to learn by asking about the training and development opportunities available at HSL. This demonstrates your commitment to personal growth and aligns with their emphasis on supporting employees through in-depth training.