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- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: HSL Chairs creates handcrafted furniture focused on comfort and wellbeing.
- Benefits: Enjoy a health cash plan, discounts, 30 days holiday, and free onsite parking.
- Why this job: Join a supportive team with a strong culture of growth and community impact.
- Qualifications: A friendly attitude and eagerness to learn are essential; retail experience is a plus.
- Other info: Receive in-depth training at HSL Academy with expert guidance.
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like?
From the moment our customers walk through the door, you'll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service. You'll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You'll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming.
We're open every day, so you'll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.
A few things you'll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
While previous experience in retail sales and customer service is a plus, it's your enthusiasm, positive attitude, and eagerness to learn that truly matters to us.
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development? We've got you.
You'll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands-on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We're proud to help our people grow.
A little more about us:
At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply?
We'd love to hear from you. Simply send your CV by clicking the apply button, and we'll be in touch soon.
Sales Assistant employer: HSL Chairs
Contact Detail:
HSL Chairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with HSL's products and their unique selling points. Understanding the benefits of their feel-good furniture will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. A warm and friendly approach is key, so practice how you would greet and assist customers to leave a lasting impression.
✨Tip Number 3
Be prepared to discuss your enthusiasm for learning and teamwork. HSL values individuals who are open to feedback and eager to grow, so think of examples that highlight your willingness to develop professionally.
✨Tip Number 4
Research HSL's company culture and values. Being able to articulate why you want to be part of their community and how you align with their mission will set you apart from other candidates.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail sales and customer service. Emphasise your warm, empathetic approach and any previous roles where you provided exceptional customer service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for helping others and your enthusiasm for the role. Mention specific qualities that align with HSL's values, such as being a team player and open to feedback.
Showcase Your Attention to Detail: In your application, provide examples of how you've demonstrated a great eye for detail in past roles. This could include maintaining a tidy workspace or ensuring products are presented well.
Express Your Willingness to Learn: Highlight your eagerness to learn and grow within the company. Mention any relevant training or development experiences you've had, and express your excitement about the training opportunities at HSL.
How to prepare for a job interview at HSL Chairs
✨Show Your Passion for People
During the interview, express your enthusiasm for helping others and creating memorable experiences. Share examples of how you've positively impacted customers in previous roles or situations.
✨Demonstrate Your Attention to Detail
Since the role requires a great eye for detail, be prepared to discuss how you maintain high standards in presentation and organisation. You could mention specific instances where your attention to detail made a difference.
✨Emphasise Your Team Spirit
HSL values teamwork, so highlight your ability to work collaboratively. Share stories that showcase your experience as a team player and how you celebrate successes with colleagues.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the showroom. Prepare to discuss how you would handle various situations, focusing on delivering exceptional service and understanding customer needs.