At a Glance
- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join HSL Chairs, a top-rated company creating comfort and wellbeing.
- Benefits: Enjoy competitive pay, health cash plan, discounts, and 30+ days holiday.
- Other info: Receive in-depth training and grow your career in a supportive environment.
- Why this job: Make a real difference in customers' lives while working in a fun team.
- Qualifications: Friendly attitude and passion for helping others; retail experience is a bonus.
Hours: 21 hours
Location: Lincoln
Salary: £12.80 per hour
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel‑good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Benefits
- Health cash plan – cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days’ holiday (pro rata), rising to 33 with long service
- Contributory pension and death‑in‑service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
Day in the showroom
From the moment our customers walk through the door, you'll create a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair‑fitting service.
You’ll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You’ll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming.
We are open every day, so you’ll need to be happy working a mix of weekdays and weekends.
DBS check will apply.
Responsibilities
- Deliver a warm, empathetic and friendly approach to all customers.
- Maintain the showroom’s appearance, ensuring it is clean and organised.
- Assist customers in selecting furniture that meets their style and wellbeing needs.
- Provide information on product features, pricing and promotions.
- Support the sales process, including up‑selling and cross‑selling where appropriate.
- Ensure accurate and timely processing of sales transactions.
Qualifications
- A warm, empathetic and friendly approach.
- A great eye for detail and pride in your presentation.
- A passion for people and helping others.
- Previous experience in retail sales and customer service is a plus, but enthusiasm, a positive attitude and eagerness to learn are paramount.
Ideal Candidate
- Honest and professional.
- Passionate about doing a great job.
- Open to learning and feedback.
- A team player who enjoys celebrating success.
Training and Development
You will be supported with in‑depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We are proud to help our people grow.
About Us
At HSL, we don’t just sell furniture – we create feel‑good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us a 4.9/5 rating on Trustpilot, and we have been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024.
At HSL, we’re building a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Sales Assistant in Lincoln employer: HSL Chairs
HSL Chairs is an exceptional employer located in Lincoln, offering a supportive and friendly work environment where employees can thrive. With a strong focus on personal development through the HSL Academy, generous benefits including a health cash plan, discounted shopping, and a commitment to employee wellbeing, HSL fosters a culture of growth and celebration. Join us to be part of a team that not only values your contributions but also prioritises your happiness and professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HSL Chairs. Understand their products and values, so you can show how your passion for people and wellbeing aligns with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your warm and friendly approach. Role-play with a friend or family member to get comfortable with delivering exceptional service.
✨Tip Number 3
Dress to impress! Make sure you present yourself well during the interview. A neat appearance shows that you take pride in your presentation, which is key for a Sales Assistant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at HSL Chairs.
We think you need these skills to ace Sales Assistant in Lincoln
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for helping others and your passion for creating feel-good moments.
Tailor Your CV:Make sure to tailor your CV to highlight any relevant experience in retail or customer service. Even if you don’t have direct experience, showcase your transferable skills and how they align with our values at HSL.
Keep It Neat and Tidy:Presentation matters! Ensure your application is well-organised and free from typos. A clean and professional layout will show us that you take pride in your work, just like we do in our showroom.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it shows you’re keen to join our team at HSL. We can’t wait to hear from you!
How to prepare for a job interview at HSL Chairs
✨Know the Company
Before your interview, take some time to research HSL Chairs. Understand their mission of creating feel-good moments and how they prioritise customer wellbeing. This knowledge will help you connect your answers to their values during the interview.
✨Show Your Passion for People
Since this role is all about delivering exceptional service, be ready to share examples of how you've helped customers in the past. Highlight your warm, empathetic approach and your enthusiasm for making a positive impact on others' lives.
✨Dress to Impress
Make sure to present yourself well for the interview. A smart, tidy appearance reflects your attention to detail and pride in presentation, which are key traits for a Sales Assistant at HSL. It shows that you care about the role and the company.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training process at the HSL Academy or how success is celebrated within the team. This demonstrates your interest in the role and your eagerness to learn and grow.
