At a Glance
- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join HSL Chairs, a company dedicated to comfort and wellbeing.
- Benefits: Enjoy competitive pay, health cash plan, discounts, and 30+ days holiday.
- Other info: Receive in-depth training and grow within a supportive team.
- Why this job: Make a real difference in people's lives through personalised service.
- Qualifications: A friendly attitude and passion for helping others are key.
We are looking for a Sales Assistant to join our welcoming team. In this role, you will provide exceptional personalised service to introduce feel‑good furniture to customers and improve their wellbeing.
Location and Compensation
Location: HSL Chairs, Chester
Salary: £12.80 per hour
Hours: 28 hours per week
Benefits
- Health cash plan – cashback on dental, optical, and more
- Discounted shopping and gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
A day in the showroom
From the moment customers walk through the door, you will create a warm and memorable experience. This may involve greeting them with a smile, providing an umbrella if it rains, and guiding them through our unique chair‑fitting service.
You will help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric, and size that truly suits their needs. You will also help keep the showroom looking its best, ensuring everything feels fresh, tidy, and welcoming.
We are open every day, so you will need to be happy working a mix of weekdays and weekends.
Requirements
- A warm, empathetic and friendly approach
- A great eye for detail and pride in presentation
- A passion for people and helping others
- Enthusiasm, positive attitude, and eagerness to learn (previous retail sales and customer service experience is a plus)
- DBS check required for this customer‑facing role
What we look for in a person
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- Team player who enjoys celebrating success
Training and Development
You will receive in‑depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We are proud to help our people grow.
About HSL
At HSL, we don't just sell furniture—we create feel‑good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service earned us a 4.9/5 rating on Trustpilot and we were recognised as a 2 Star Outstanding company by Best Companies in 2024.
We’re building a community where you are valued, inspired to make a difference, and empowered to do the right thing. We recognise and celebrate what makes people unique.
#J-18808-LjbffrSales Assistant in Chester employer: HSL Chairs
HSL Chairs is an excellent employer, offering a supportive working environment where IT Support Engineers can thrive. With a competitive salary and clear pathways for career progression, employees are encouraged to develop their skills while tackling complex technical challenges in a dynamic setting. Located in a vibrant area, the company fosters a culture of collaboration and innovation, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Chester
✨Tip Number 1
Get to know HSL Chairs and their products inside out! Familiarise yourself with their feel-good furniture and the benefits it brings. This way, when you walk into that interview, you can chat confidently about how you can help customers find their perfect chair.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional service, think of scenarios where you’ve helped someone in the past. Share those stories during your interview to show off your warm and friendly approach.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in being part of the HSL family. Plus, it makes it easier for us to spot your application and get back to you quickly.
✨Tip Number 4
Be ready to learn! HSL values enthusiasm and a positive attitude over experience. Show us that you’re open to feedback and eager to grow, and you’ll fit right in with our team!
We think you need these skills to ace Sales Assistant in Chester
Some tips for your application 🫡
Craft a Personalised CV:Make sure your CV reflects your personality and passion for helping others. Highlight any relevant experience in retail or customer service, but don’t forget to showcase your enthusiasm and eagerness to learn – that’s what we really care about!
Tailor Your Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Assistant role at HSL. Mention how you can contribute to creating feel-good moments for our customers and why you love working in a team.
Show Off Your Attention to Detail:We love a great eye for detail! When you’re putting together your application, make sure everything is neat and tidy. A well-presented CV and cover letter show us that you take pride in your work, just like we do in our showroom.
Apply Through Our Website:Ready to take the plunge? We encourage you to apply through our website for a smooth process. It’s super easy, and we can’t wait to see your application come through. Let’s create some feel-good moments together!
How to prepare for a job interview at HSL Chairs
✨Show Your Warmth
Since the role requires a warm and friendly approach, make sure to showcase your personality during the interview. Smile, maintain eye contact, and be genuinely enthusiastic about helping others. This will demonstrate that you embody the values HSL Chairs is looking for.
✨Know Your Stuff
Familiarise yourself with HSL's products and their wellbeing benefits. Be prepared to discuss how you would help customers find the right furniture for their needs. Showing that you've done your homework will impress the interviewers and highlight your passion for the role.
✨Emphasise Team Spirit
HSL values teamwork, so be ready to share examples of how you've worked well in a team before. Talk about times when you celebrated success with colleagues or supported each other through challenges. This will show that you're a great fit for their community-focused culture.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training process at the HSL Academy or how they celebrate team successes. This shows your interest in the role and your eagerness to learn and grow within the company.
