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- Tasks: Deliver furniture with a premium, white-glove service and assemble items for customers.
- Company: Join HSL Chairs, a company dedicated to creating feel-good moments.
- Benefits: Enjoy competitive pay, health cash plans, discounts, and 30 days holiday.
- Why this job: Be part of a team that values customer experience and personal connections.
- Qualifications: Full driving licence and a friendly, caring attitude are essential.
- Other info: Comprehensive training provided and opportunities for career growth.
Join to apply for the Delivery Driver role at HSL Chairs.
Location: Reading HSL distribution centre
Salary: £13.13 per hour
Hours of work: 37.5 hours per week - (No nights or weekends)
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the role of a driver look like?
As the customer experience sits at the very heart of everything we do; our white-glove delivery experience is often the last touchpoint of the customer journey, so ensuring a premium, personal service, is essential. We want every customer to feel truly valued and as though they were the only customer that you were delivering furniture to that day.
As a highly valued member of our delivery team, your primary function will be to delight each and every customer, providing a premium, white-glove delivery service, which includes the assembly of their new chair, sofa and/or bed. To ensure you feel confident in your role and that our customers receive the best service, you will receive comprehensive training and support. You will be of a friendly, caring nature, wearing the HSL smile as you build a good rapport with our customers and their loved ones.
A Few things you’ll need:
- A full driving licence
- Provide an excellent customer experience, ensuring a seamless installation process, including the careful preservation of the customer’s home and new furniture
- Act as a HSL customer champion
- Make multiple deliveries each day
- Work with the delivery and warehouse teams to load and unload furniture onto our delivery vehicles
- Ensure that you adhere to all health and safety regulations, including vehicle safety checks
- Co-ordinate deliveries to a schedule
- Quality checking of products and packaging
The kind of person we love working with:
- Has a friendly, caring nature
- Flexibility to work overtime when required
- While previous experience is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matter to us
All customer facing roles at HSL require the completion of a satisfactory DBS check.
A little more about us:
At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply? We’d love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Delivery Driver in Reading employer: HSL Chairs
Contact Detail:
HSL Chairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HSL Chairs. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your delivery skills! Since the role is all about providing a premium service, think about how you would handle different customer scenarios. Role-play with a friend or family member to get comfortable with the idea of delivering not just furniture, but also a fantastic experience.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and friendly. A smart appearance can make a great first impression, showing that you take the role seriously and are ready to represent HSL's values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Delivery Driver in Reading
Some tips for your application 🫡
Craft a Personalised CV: When applying for the Delivery Driver role, make sure your CV reflects your friendly and caring nature. Highlight any customer service experience you have, as we want to see how you can bring that HSL smile to our customers!
Show Your Enthusiasm: We love candidates who are eager to learn and have a positive attitude. In your application, let us know why you're excited about the opportunity to join our team and how you can contribute to creating feel-good moments for our customers.
Tailor Your Cover Letter: If you're sending a cover letter, tailor it specifically to HSL Chairs. Mention your understanding of our commitment to customer experience and how you can embody that in your role as a Delivery Driver. We want to know what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you and hopefully welcome you to our team!
How to prepare for a job interview at HSL Chairs
✨Know the Company
Before your interview, take some time to research HSL Chairs. Understand their values, mission, and what makes them stand out in the furniture industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about providing a premium customer experience, be prepared to share examples from your past where you went above and beyond for a customer. Highlight your friendly nature and how you build rapport with people, as this aligns perfectly with what HSL is looking for.
✨Demonstrate Flexibility and Enthusiasm
HSL values enthusiasm and a positive attitude over previous experience. Be ready to discuss how you can adapt to different situations and your willingness to learn. Share any experiences that showcase your flexibility, especially in a fast-paced environment.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, you could ask about the training process or how the team celebrates successes together. This shows you’re keen to be part of their community.
