At a Glance
- Tasks: Create memorable experiences for customers in a luxury showroom and assist with personalised service.
- Company: Join HSL, a leading brand known for feel-good furniture and exceptional customer service.
- Benefits: Enjoy competitive pay, health cash plans, discounts, 30 days holiday, and more.
- Other info: Receive in-depth training and development opportunities at our HSL Academy.
- Why this job: Be part of a supportive team that values your contributions and helps you grow.
- Qualifications: A friendly attitude, attention to detail, and a passion for helping others are key.
The predicted salary is between 12 - 16 £ per hour.
Location: Sterling home - Edinburgh (HSL Concession)
Salary: £12.32 per hour
Hours: 24 per week (TRAINING IN DIFFERENT LOCATIONS AROUND SCOTLAND)
We are looking for a Sales Assistant to join our welcoming team and to be part of something exceptional. Can you deliver an unparalleled level of personalised service to introduce feel-good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like?
From the moment our customers enter our luxury showroom, you'll be creating a warm and memorable experience. That might mean greeting them with a smile or guiding them through our unique chair fitting service. You'll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You'll also help keep our luxury showroom looking its best, ensuring everything feels fresh, tidy and welcoming.
We're open every day, so you'll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.
A few things you'll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
While previous experience in retail sales and customer service is a plus, it's your enthusiasm, positive attitude and eagerness to learn that truly matters to us.
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development? We've got you.
You'll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands-on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We're proud to help our people grow.
A little more about us:
At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply?
We'd love to hear from you. Simply send your CV by clicking the apply button, and we'll be in touch soon.
Sales Assistant in Edinburgh employer: HSL Chairs
Contact Detail:
HSL Chairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HSL and their feel-good furniture. Understanding their values and products will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about creating memorable experiences for customers, think of examples from your past where you've gone above and beyond for someone. Share those stories during your chat!
✨Tip Number 3
Dress to impress! Make sure you present yourself well, as first impressions matter. A smart, tidy appearance shows that you take pride in yourself and the role you're applying for.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Sales Assistant in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our mission of creating feel-good moments.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience and skills that match the Sales Assistant role. Focus on your customer service experience and any retail sales roles you've had, as these will really resonate with us.
Keep It Professional Yet Friendly: While we love a friendly approach, remember to keep your application professional. Use clear language and check for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity in our new showroom!
How to prepare for a job interview at HSL Chairs
✨Know the Brand
Before your interview, take some time to research HSL and their commitment to creating feel-good moments. Understand their products and values, as this will help you connect with the team and show that you're genuinely interested in being part of something exceptional.
✨Show Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you've gone above and beyond to help someone, as this will demonstrate your warm and empathetic approach.
✨Dress to Impress
Since you'll be working in a luxury showroom, make sure to present yourself well during the interview. Choose an outfit that reflects professionalism and attention to detail. This not only shows respect for the interview process but also aligns with the brand's image.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training process at the HSL Academy or how the team celebrates success. This shows your enthusiasm for the role and your eagerness to learn and grow within the company.