Sales Assistant in Cheltenham

Sales Assistant in Cheltenham

Cheltenham Full-Time 12 - 13 Β£ / hour (est.) No home office possible
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At a Glance

  • Tasks: Create memorable experiences for customers in our showroom and assist with their needs.
  • Company: Join HSL, a company dedicated to comfort and wellbeing with a fantastic team culture.
  • Benefits: Enjoy competitive pay, health cash plan, discounts, and 30+ days holiday.
  • Why this job: Be part of a community that values your contributions and empowers you to make a difference.
  • Qualifications: Friendly, detail-oriented, and passionate about helping others; retail experience is a plus.
  • Other info: Receive in-depth training and support for your personal growth.

The predicted salary is between 12 - 13 Β£ per hour.

Hours and Salary

Hours: 21 per week

Salary: Β£12.30 per hour

Location

Location: Cheltenham

Benefits

  • Health cash plan - cashback on dental, optical and more
  • Discounted shopping & gym memberships with Westfield Rewards
  • Brilliant colleague discount (friends and family too!)
  • 30 days' holiday (pro rata), rising to 33 with long service
  • Contributory pension and death-in-service cover
  • Discretionary bonus
  • Free onsite parking (at most locations)
  • Lovely surprise & delight events throughout the year

Day in the showroom

From the moment our customers walk through the door, you will create a warm and memorable experience. You will greet them with a smile, help them dodge the rain with an umbrella, and guide them through our unique chair fitting service. You will help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric, and size that truly suits their needs. You will also keep the showroom looking its best, ensuring everything feels fresh, tidy, and welcoming. We are open every day, so you will need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.

Qualifications

  • A warm, empathetic and friendly approach
  • A great eye for detail and pride in your presentation
  • A passion for people and helping others
  • Previous experience in retail sales and customer service is a plus, but enthusiasm, positive attitude, and eagerness to learn truly matter to us

The kind of person we love working with is:

  • Honest and professional
  • Passionate about doing a great job
  • Open to learning and feedback
  • A team player who enjoys celebrating success

Training and development

You will be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands-on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We are proud to help our people grow.

About us

At HSL, we don’t just sell furniture – we create feel-good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we have been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. We are building something truly special – a community where you are valued for your contributions, inspired to make a difference, and empowered to do the right thing. We recognise and celebrate what makes people unique.

Ready to apply?

We would love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.

Sales Assistant in Cheltenham employer: HSL Chairs

At HSL, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in Cheltenham. With benefits like a health cash plan, generous holiday allowance, and opportunities for personal growth through our HSL Academy, we empower our Sales Assistants to thrive while creating memorable experiences for our customers. Join us in a rewarding environment where your contributions are valued and celebrated.
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Contact Detail:

HSL Chairs Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Sales Assistant in Cheltenham

✨Tip Number 1

Get to know the company! Before your interview, dive into HSL's values and mission. Understanding what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your people skills! Since this role is all about creating feel-good moments for customers, think of examples from your past experiences where you've gone above and beyond to help someone. This will showcase your warm and empathetic approach.

✨Tip Number 3

Dress to impress! Make sure you present yourself well during the interview. A great eye for detail is key, so show that you take pride in your appearance. It’s a reflection of how you’ll represent HSL in the showroom.

✨Tip Number 4

Be ready to learn! HSL values enthusiasm and a positive attitude, so don’t hesitate to express your eagerness to grow and develop. Share your excitement about the training opportunities at the HSL Academy – it shows you’re committed to becoming the best Sales Assistant you can be!

We think you need these skills to ace Sales Assistant in Cheltenham

Customer Service
Sales Skills
Empathy
Attention to Detail
Presentation Skills
Teamwork
Positive Attitude
Enthusiasm
Learning Agility
Communication Skills
Problem-Solving Skills

Some tips for your application 🫑

Show Your Personality: When writing your application, let your personality shine through! We love a warm and friendly approach, so don’t be afraid to show us who you are. A little bit of enthusiasm can go a long way!

Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your passion for helping others. We want to see how you fit into our team!

Keep It Neat and Tidy: Presentation matters! Just like we keep our showroom looking its best, ensure your application is well-organised and free from typos. A clean and professional layout shows us you take pride in your work.

Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website. It’s the easiest way for us to receive your application, and we can’t wait to hear from you soon!

How to prepare for a job interview at HSL Chairs

✨Show Your Warmth

Since this role is all about creating a memorable experience for customers, make sure to showcase your warm and friendly personality during the interview. Practice greeting your interviewer with a smile and a positive attitude, just like you would with a customer.

✨Demonstrate Your Attention to Detail

The job requires a great eye for detail, so be prepared to discuss examples from your past experiences where you've showcased this skill. Whether it’s arranging products or ensuring a tidy environment, highlight how you take pride in presentation.

✨Express Your Passion for Helping Others

This company values a passion for people, so share stories that illustrate your enthusiasm for customer service. Talk about times when you went above and beyond to assist someone, showing that you genuinely care about making a difference.

✨Be Open to Learning

With training provided through their HSL Academy, it's important to convey your eagerness to learn and grow. Mention any previous experiences where you embraced feedback or took on new challenges, demonstrating that you're a team player who thrives on development.

Sales Assistant in Cheltenham
HSL Chairs
Location: Cheltenham

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