At a Glance
- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join HSL, a company dedicated to comfort and wellbeing.
- Benefits: Enjoy competitive pay, health cash plan, discounts, and 30 days' holiday.
- Other info: Receive in-depth training and grow within a supportive community.
- Why this job: Make a real difference in people's lives through feel-good furniture.
- Qualifications: Friendly attitude, attention to detail, and a passion for helping others.
The predicted salary is between 26500 - 27500 £ per year.
Hours: 28 PER WEEK
Salary: £12.80 PER HOUR
Location: Brierley Hill
Benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
Job Overview: We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel‑good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Day to Day: From the moment our customers walk through the door, you'll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service. You'll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You'll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming. We're open every day, so you'll need to be happy working a mix of weekdays and weekends. DBS check will apply, as this is a customer‑facing role.
Requirements:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
- Previous experience in retail sales and customer service is a plus, but enthusiasm, positive attitude and eagerness to learn truly matter
Personality Fit:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and Development: You'll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We're proud to help our people grow.
About Us: At HSL, we don't just sell furniture – we create feel‑good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we're building something truly special – a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Part-Time Wellbeing Furniture Sales Associate in Brierley Hill employer: HSL Chairs
HSL is an exceptional employer located in Brierley Hill, offering a supportive and inclusive work culture where employees are valued and encouraged to grow. With benefits like a health cash plan, generous holiday allowance, and opportunities for personal development through our HSL Academy, we prioritise the wellbeing of our team members. Join us to be part of a community that celebrates individuality and fosters a passion for helping others through our unique feel-good furniture.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Wellbeing Furniture Sales Associate in Brierley Hill
✨Tip Number 1
Get to know the company! Before your interview, dive into HSL's values and mission. Understanding their commitment to wellbeing and customer service will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about creating feel-good moments for customers, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your chat!
✨Tip Number 3
Dress to impress! Make sure you present yourself well, as first impressions matter. A tidy appearance shows that you take pride in your work and are ready to represent HSL's brand positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Part-Time Wellbeing Furniture Sales Associate in Brierley Hill
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for helping others and your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any previous retail or customer service experience, even if it’s just a little bit!
Keep It Neat and Tidy:Just like we keep our showroom looking its best, ensure your application is well-organised and free from typos. A clean presentation shows attention to detail, which is super important for us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at HSL Chairs
✨Know the Product Inside Out
Before your interview, take some time to familiarise yourself with the types of furniture HSL offers. Understand the wellbeing benefits of their products and be ready to discuss how they can improve customers' lives. This shows genuine interest and will help you connect with the interviewers.
✨Showcase Your People Skills
Since this role is all about creating a warm and memorable experience for customers, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your empathetic approach and any specific instances where you went above and beyond to help someone.
✨Dress to Impress
Presentation matters, especially in a retail environment. Make sure you dress smartly and appropriately for the interview. A neat appearance reflects your attention to detail and pride in presentation, which are key qualities for this role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or how success is celebrated within the company. Asking insightful questions shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
