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- Tasks: Drive and assist with customer appointments, ensuring a premium service experience.
- Company: Join HSL Chairs, a leader in comfort and wellbeing furniture.
- Benefits: Enjoy competitive pay, health cash plans, discounts, and 30+ days holiday.
- Why this job: Make a real difference in people's lives while enjoying a dynamic work environment.
- Qualifications: Full UK driving licence and a friendly, customer-focused attitude.
- Other info: Be part of a supportive team with excellent career growth opportunities.
The predicted salary is between 12 - 16 ÂŁ per hour.
Join to apply for the Delivery Driver / Customer Service Assistant role at HSL Chairs. We’re looking for professionals who take pride in delivering excellent service and enjoy helping people find comfort at home. If you enjoy being out and about, meeting new people, and making a real difference to people’s lives, you might be the right fit.
Base pay range: ÂŁ12.30 per hour
Hours: 35 per week
Our feel‑good benefits:
- Health cash plan – cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days’ holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free on‑site parking (at most locations)
- Lovely surprise & delight events throughout the year
What a day in this role looks like:
This is not a typical driving role. You’ll work closely with one of our expert Comfort Specialists, driving them to and from customer appointments, supporting with demonstrations and ensuring that our vans and showroom are always safe, tidy and reflective of our premium brand. When not on appointments, you’ll help in‑store with general upkeep and customer service, becoming a key part of a small, supportive team. Please note: This is a customer‑facing role and will require a successful DBS check.
Responsibilities:
- Drive the van safely and professionally, following the Highway Code.
- Maintain the cleanliness of the van and complete vehicle checks to ensure roadworthiness.
- Provide a friendly face to customers and assist colleagues with day‑to‑day tasks in the showroom.
- Support in‑store upkeep, light maintenance tasks and keep the space welcoming.
- Undertake regular training to ensure the wellbeing of customers, colleagues and yourself, following health and safety guidelines.
- Manage van stock levels and report any maintenance needs.
- Safely load, unload, lift and carry heavy items such as demonstration chairs.
Qualifications & requirements:
- Full, clean UK driving licence.
- Professional appearance and conduct, representing our premium brand.
- Good local area knowledge and awareness of potential traffic issues or roadworks.
- Great eye for detail and a willingness to go the extra mile.
- Ability to safely load, unload, lift and carry heavy items.
- High standards for van stock management and maintenance reporting.
The kind of person we love working with:
- Friendly, warm and customer‑focused approach.
- A passion for people and helping others.
- Flexibility to work occasional weekends when required.
- Eagerness to learn, enthusiasm, positive attitude – previous experience is a plus but not essential.
About us:
At HSL, we don’t just sell furniture – we create feel‑good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service earned us a 4.9/5 rating on Trustpilot and a 2‑Star Outstanding company award by Best Companies in 2024. We’re building a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing.
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Retail
Ready to apply? We’d love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.
Delivery Driver / Customer Service Assistant in Bathgate employer: HSL Chairs
Contact Detail:
HSL Chairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver / Customer Service Assistant in Bathgate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HSL Chairs. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their mission of creating feel-good moments.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and represent the premium brand that HSL stands for. A smart appearance can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Delivery Driver / Customer Service Assistant in Bathgate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about helping others and how you can bring a friendly vibe to our team.
Tailor Your CV: Make sure your CV is tailored to the Delivery Driver / Customer Service Assistant role. Highlight any relevant experience, especially in customer service or driving, and showcase your ability to go the extra mile for customers – that’s what we love!
Keep It Professional: While we love a friendly tone, remember to keep it professional too. Use clear language, check for typos, and ensure your CV reflects the high standards we uphold at HSL Chairs. A polished application shows you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy, and you’ll get all the info you need about the role. Plus, it helps us keep track of your application better. We can’t wait to hear from you!
How to prepare for a job interview at HSL Chairs
✨Know the Company
Before your interview, take some time to research HSL Chairs. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Delivery Driver / Customer Service Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in the past. Think about times when you went the extra mile to help someone or resolved a difficult situation with a smile.
✨Demonstrate Safety Awareness
Since this role involves driving and handling heavy items, be ready to discuss your approach to safety. Familiarise yourself with the Highway Code and be prepared to talk about how you ensure vehicle cleanliness and roadworthiness. This shows that you take the role seriously and prioritise safety.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your enthusiasm for the role but also helps you gauge if it’s the right fit for you.
