Lead Showroom & Customer Experience Manager in Bath
Lead Showroom & Customer Experience Manager

Lead Showroom & Customer Experience Manager in Bath

Bath Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to create an exceptional customer experience in our showroom.
  • Company: A top furniture retailer in Bath with a focus on customer satisfaction.
  • Benefits: Competitive salary, diverse benefits, and opportunities for professional growth.
  • Why this job: Join us to make a real impact on customer experiences and team success.
  • Qualifications: Experience in retail management and a passion for customer service.
  • Other info: Supportive culture that values your growth and development.

The predicted salary is between 36000 - 60000 £ per year.

A leading furniture retailer in Bath seeks a Showroom Manager to oversee its high-performing showroom. The ideal candidate will drive commercial success while leading a team of Comfort Specialists to deliver top-notch customer service.

You’ll be responsible for coaching your team, managing showroom targets, and ensuring a welcoming environment for customers.

This role offers a competitive salary, a variety of benefits, and an opportunity for professional growth within a supportive company culture.

Lead Showroom & Customer Experience Manager in Bath employer: HSL Chairs

As a leading furniture retailer in Bath, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee development and satisfaction. Our team enjoys competitive salaries, comprehensive benefits, and the chance to grow professionally while making a meaningful impact on customer experiences in our showroom. Join us to be part of a dynamic environment where your contributions are valued and recognised.
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Contact Detail:

HSL Chairs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Showroom & Customer Experience Manager in Bath

✨Tip Number 1

Network like a pro! Reach out to people in the furniture retail industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.

✨Tip Number 2

Show your passion for customer experience! When you get the chance to meet with potential employers, share your ideas on how to enhance customer service in their showroom. It’ll show them you’re not just another candidate.

✨Tip Number 3

Prepare for the interview by role-playing common scenarios. Think about how you’d handle team coaching or managing targets. Practising these situations will help you feel more confident and ready to impress.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Plus, it’s super easy!

We think you need these skills to ace Lead Showroom & Customer Experience Manager in Bath

Team Leadership
Customer Service Excellence
Coaching Skills
Commercial Acumen
Target Management
Showroom Management
Interpersonal Skills
Problem-Solving Skills
Sales Strategy Development
Communication Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about customer experience and leading a team. Share specific examples of your past experiences that relate to the job!

Tailor Your CV: Make sure your CV is tailored to the Lead Showroom & Customer Experience Manager position. Highlight relevant skills and experiences that align with the job description. We love seeing how your background fits our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit. Be personal and engaging, and don’t forget to mention why you’re excited about working with us in Bath. We appreciate a bit of personality!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at HSL Chairs

✨Know the Company Inside Out

Before your interview, make sure you research the furniture retailer thoroughly. Understand their values, products, and what sets them apart in the market. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their success.

✨Showcase Your Leadership Skills

As a Lead Showroom & Customer Experience Manager, you'll be expected to lead a team. Prepare examples of how you've successfully coached and motivated teams in the past. Highlight specific situations where your leadership made a difference in customer service or sales performance.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult customers or meet challenging targets. Practising your responses will help you articulate your thought process clearly during the interview.

✨Create a Welcoming Atmosphere

During the interview, aim to create a positive and engaging atmosphere. Be friendly, approachable, and enthusiastic about the role. This not only reflects your personality but also shows that you understand the importance of a welcoming environment for customers in a showroom setting.

Lead Showroom & Customer Experience Manager in Bath
HSL Chairs
Location: Bath

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