Head Waiter/ress - Brooklands 1

Head Waiter/ress - Brooklands 1

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional service in a fine dining restaurant.
  • Company: Join The Peninsula London, a prestigious hotel known for luxury and culinary excellence.
  • Benefits: Enjoy market-leading pay, service charges, and attractive perks.
  • Why this job: Be part of a Michelin-starred experience with stunning views and a vibrant team culture.
  • Qualifications: Experience in fine dining or luxury hotels, with knowledge of British cuisine and wine.
  • Other info: Opportunity to work in a beautifully designed venue inspired by British aviation and motorsport.

The predicted salary is between 30000 - 42000 £ per year.

The Peninsula London is pleased to announce we are seeking a Head Waiter/ress to join the team within the fine dining restaurant, reporting to the Assistant Restaurant Managers and responsible for a team of Chef de Rang and Commis Waiters to deliver high levels of service.

Broklands restaurant will offer contemporary European cuisine from Michelin-starred Chef Director, Claude Bosi, widely considered to be one of Britain's leading culinary lights, as well as top-flight libations and cigars, in a collection of distinctive spaces inspired by the classic eras of British aviation and motorsport. The venue comprises a sleek main dining room with a sweeping outdoor terrace with enchanting panoramic views across London's skyline taking in iconic landmarks like St Pauls and the City, the London Eye, and Battersea as well as over three Royal Parks (Hyde Park, Green Park, and St James' Park).

An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charges, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.

Key Accountabilities
  • Promote The Peninsula London to becoming a recognized culinary destination by creating memorable guest experiences through friendly, yet unobtrusive service with a passion for excellence.
  • Understand and ensure the team also follow the sequence of service standards.
  • Understand the menus and all food and beverage items ordered, including ingredients, methods of preparation, and appropriate style of service.
  • Ensure usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment.
  • Utilize the POS system and train all colleagues accordingly and as required.
  • Observe and maintain the daily condition of all physical facilities and equipment in the restaurant, and public area and make recommendations for corrections and improvement as needed.
  • Supervising, and guiding a team and assisting management with day-to-day service.
General Requirements
  • Good knowledge of British cuisine and food and beverage trends. Additionally, understand good wine and service within a fine dining restaurant.
  • Experience of a similar role in a fine dining restaurant or luxury 5* hotel.
  • Previous relevant culinary qualifications or certifications.
  • Excellent team and time management and organizational skills, highly adaptable, naturally positive.
  • Good communication skills, flexibility, and capability of working under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.

Head Waiter/ress - Brooklands 1 employer: HSH Group / The Peninsula Hong Kong

The Peninsula London is an exceptional employer, offering a unique opportunity to work in a prestigious fine dining environment under the guidance of Michelin-starred Chef Claude Bosi. With a commitment to excellence, employees benefit from market-leading remuneration, service charges, and a supportive work culture that fosters professional growth and development. Located in the heart of London, the restaurant provides a stunning backdrop for both staff and guests, making it a truly rewarding place to build a career in hospitality.
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Contact Detail:

HSH Group / The Peninsula Hong Kong Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter/ress - Brooklands 1

✨Tip Number 1

Familiarise yourself with the menu and the culinary style of Chef Claude Bosi. Understanding the dishes and their ingredients will not only impress during your interview but also show your genuine interest in the restaurant's offerings.

✨Tip Number 2

Brush up on your knowledge of British cuisine and fine dining service standards. Being able to discuss current trends and demonstrate your expertise in wine pairing can set you apart from other candidates.

✨Tip Number 3

Highlight your leadership skills and experience in managing a team. Be prepared to share specific examples of how you've successfully guided a team in a high-pressure environment, as this role requires strong supervisory capabilities.

✨Tip Number 4

Network within the hospitality industry, especially with professionals who have experience in fine dining or luxury hotels. Personal connections can often lead to valuable insights and recommendations that may help you land the job.

We think you need these skills to ace Head Waiter/ress - Brooklands 1

Fine Dining Service Standards
Team Leadership
Menu Knowledge
Food and Beverage Trends
Wine Service Expertise
POS System Proficiency
Organisational Skills
Time Management
Communication Skills
Adaptability
Customer Service Excellence
Ability to Work Under Pressure
Attention to Detail
Training and Development of Staff

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter/ress. Familiarise yourself with the fine dining service standards and the specific requirements mentioned in the job description.

Tailor Your CV: Highlight your relevant experience in fine dining or luxury hotels. Emphasise your knowledge of British cuisine, food and beverage trends, and any previous roles that demonstrate your ability to lead a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for excellence in service and your understanding of the culinary landscape. Mention specific experiences that align with the key accountabilities of the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at HSH Group / The Peninsula Hong Kong

✨Know Your Menu Inside Out

Familiarise yourself with the restaurant's menu, including all dishes and beverages. Be prepared to discuss ingredients, preparation methods, and the style of service expected in a fine dining environment.

✨Showcase Your Leadership Skills

As a Head Waiter/ress, you'll be leading a team. Highlight your experience in supervising staff and managing service flow. Share examples of how you've successfully guided a team in previous roles.

✨Demonstrate Passion for Service

Express your enthusiasm for delivering exceptional guest experiences. Discuss your approach to providing friendly yet unobtrusive service, and how you ensure guests feel valued and well taken care of.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you've had to handle difficult situations or complaints, and be ready to explain how you resolved them effectively.

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