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For Companies At a Glance
- Tasks: Conduct user research to understand needs and improve HSE services.
- Company: Join a forward-thinking government team focused on digital innovation.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real difference by shaping services that impact people's lives.
- Qualifications: Experience in user research and a passion for understanding user needs.
- Other info: Be part of a dynamic digital team driving change in public services.
The predicted salary is between 36000 - 60000 £ per year.
The government’s approach to digital and IT puts user needs at the heart of decision making. User researchers are key figures in digital delivery here in HSE. User researchers plan, design and carry out research activities with internal and external users that help teams get a deep understanding of the people that use HSE services. This research informs policy, proposition, service, content and interaction design so that services work well for users and achieve policy intent.
You will be part of a relatively new Digital team within HSE’s Operational Services Division. The Digital team is made up of User Researchers, Interaction Designers, Product Managers and Digital Delivery Managers.
User Researchers in HSE support service teams by generating new and useful user insights, and work closely with interaction designers, product managers, content designers, business analysts and developers to build and iteratively improve services for users.
User Researcher in Leeds employer: HSE
Contact Detail:
HSE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former User Researchers in the HSE or similar organisations. A casual chat can give us insider info on what they look for and how to stand out.
✨Tip Number 2
Show off your research skills! Prepare a portfolio that highlights your best user research projects. We want to see how you’ve turned insights into actionable changes, so make it visual and engaging.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by role-playing common questions with a friend. Focus on how you communicate your research findings and collaborate with teams, as that’s key in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace User Researcher in Leeds
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to reflect the user-centric approach that HSE values. Show us that you get the importance of putting user needs at the heart of decision-making.
Showcase Your Research Skills: As a User Researcher, your ability to plan and conduct research is crucial. Use your application to highlight specific examples of how you've gathered insights in the past. We want to see your process and how it led to meaningful outcomes.
Collaborate and Communicate: User researchers work closely with various teams, so make sure to emphasise your collaborative skills. Share experiences where you've worked with designers, product managers, or developers to improve services. This will show us you can thrive in our Digital team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values!
How to prepare for a job interview at HSE
✨Know Your Users
As a User Researcher, understanding user needs is crucial. Before the interview, dive deep into the types of users HSE serves. Familiarise yourself with their challenges and how your research can address these. This will show your commitment to putting users at the heart of decision-making.
✨Showcase Your Research Skills
Prepare to discuss specific research methods you’ve used in the past. Whether it’s interviews, surveys, or usability testing, be ready to explain how you designed these studies and what insights you gained. Highlighting your ability to generate actionable insights will resonate well with the interviewers.
✨Collaborative Mindset
User Researchers work closely with various teams. Be prepared to talk about your experience collaborating with designers, product managers, and developers. Share examples of how you’ve contributed to team projects and how your insights have influenced design decisions.
✨Stay Current with Trends
The digital landscape is always evolving. Make sure you’re up-to-date with the latest trends in user research and digital services. Mention any recent articles, tools, or methodologies you’ve explored. This shows that you’re proactive and passionate about continuous learning in your field.
