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- Tasks: Provide top-notch IT support and mentor junior techs while maintaining college systems.
- Company: A welcoming college in Havant with a focus on inclusivity.
- Benefits: Training access, generous pension, plenty of time off, and exclusive discounts.
- Why this job: Join a supportive team and make a difference in students' tech experiences.
- Qualifications: Level 2 IT qualification and 2 years of relevant experience.
- Other info: Inclusive recruitment process with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
A College in Havant is looking for a 2nd Line Desktop IT Support Technician. The role includes providing exceptional IT support, mentoring junior technicians, and maintaining College IT systems.
Ideal candidates should have a Level 2 IT qualification and at least 2 years of experience in a similar role.
Benefits include access to training, a generous pension, ample time off, and exclusive discounts.
An inclusive recruitment process is ensured, and queries can be directed to the contact person.
2nd Line Desktop IT Support Specialist in Havant employer: HSDC
Contact Detail:
HSDC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Desktop IT Support Specialist in Havant
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you would handle specific issues and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your mentoring skills! If you’ve trained or supported junior technicians before, make sure to highlight that in your conversations. It’s a big plus for this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there.
We think you need these skills to ace 2nd Line Desktop IT Support Specialist in Havant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills match the role, so don’t be shy about showcasing your Level 2 IT qualification and any mentoring experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our College. Share specific examples of how you've provided exceptional IT support in the past and how you can contribute to our team.
Show Your Passion for IT: We love candidates who are genuinely passionate about technology! In your application, let us know what excites you about IT support and how you stay updated with the latest trends and tools in the industry.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HSDC
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to desktop support. Be prepared to discuss common issues you’ve resolved and the tools you’ve used. This will show that you’re not just familiar with the basics but can handle real-world problems.
✨Showcase Your Mentoring Skills
Since the role involves mentoring junior technicians, think of examples where you've helped others grow. Share specific instances where you provided guidance or training, as this will highlight your leadership potential.
✨Understand the College's IT Environment
Do a bit of research on the college’s IT systems and any recent projects they’ve undertaken. This will help you tailor your answers and demonstrate your genuine interest in their operations, making you stand out as a candidate.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, or the college’s approach to IT support. This shows that you’re engaged and serious about the role, plus it helps you assess if it’s the right fit for you.
