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- Tasks: Provide crisis intervention and support to individuals in distress.
- Company: Lifeline, a dedicated mental health service in Belfast.
- Benefits: Flexible hours, professional development, and a supportive team environment.
- Other info: Join a 24/7 service with opportunities for growth and learning.
- Why this job: Make a real difference in people's lives while working in a dynamic setting.
- Qualifications: Level 5 counselling qualification and experience in crisis support.
The predicted salary is between 29970 - 36483 £ per year.
Are you a qualified Counsellor ready to take on a new role? Lifeline is now recruiting for Helpline Counsellors to join their team.
Location: Belfast Office, Belfast Health and Social Care Trust
Band: 5
Reports to: Team Leader Lifeline
Responsible to: Service Manager Lifeline
Job Summary
Lifeline provides an immediate crisis intervention service, taking into account potential or existing mental health diagnoses. As a counsellor, you will assess callers under the stewardship of shift supervisors. Callers self-refer, or can be referred by third parties including statutory and community services. In this role, you will be required to work closely with families of Lifeline callers in order to promote protective factors and support networks. At Lifeline, Counsellors adhere to the BACP code of ethics and practice to the highest professional standard. Lifeline is a 24/7 service, and as such, staff are expected to work all shifts including nights.
Essential Criteria
- Minimum Level 5 qualification, higher Diploma, postgraduate counselling diploma or counselling degree (or equivalent) in counselling from a recognised awarding body.
- Registered Member of and/or Accredited with a Counselling and Psychotherapy professional body. Eg, BACP, NCS, IACP, HCPC
- Experience working in a crisis environment supporting people at risk or with psychological distress and despair across the lifespan.
- Hold a full current driving license valid for use in the UK and have access to a car on appointment. Where disability prohibits driving, this criteria will be waived if the applicant is able to organise suitable alternative arrangements.
- Willingness to work flexible hours (including nights) as required to meet the needs of a 24/7 service
- Excellent oral and written communication skills and IT skills including Microsoft Office
Desirable Criteria
- Experience of liaising with statutory, voluntary and community organisations.
- Experience of working with a diverse range of presenting issues and evidenced based therapeutic techniques.
- Completion of ASSIST or similar training
- Awareness of Pisani Risk formulation
- Awareness of Child and Adult Safeguarding and related issues.
The closing date for applications is Wednesday 1st April.
Qualified Counsellor in Lisburn employer: (HSC) Belfast Health & Social Care Trust
Contact Detail:
(HSC) Belfast Health & Social Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualified Counsellor in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field, attend local events, or join online forums. You never know who might have the inside scoop on job openings at Lifeline or similar organisations.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis intervention and ethical practice. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your work in crisis environments and how you've supported individuals in distress. Real-life examples can make a huge impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Qualified Counsellor in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Qualified Counsellor. Highlight your relevant qualifications, experience in crisis environments, and any specific skills that align with Lifeline's needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for Lifeline. Don’t forget to mention your commitment to the BACP code of ethics!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at (HSC) Belfast Health & Social Care Trust
✨Know Your Stuff
Make sure you’re well-versed in the BACP code of ethics and practice. Brush up on your knowledge of crisis intervention techniques and be ready to discuss how you've applied them in past roles. This shows you’re not just qualified, but also passionate about your work.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you’ve supported individuals in crisis. Highlight your experience with diverse presenting issues and how you’ve effectively used evidence-based therapeutic techniques. Real-life stories can make a big impact!
✨Flexibility is Key
Since Lifeline operates 24/7, be prepared to discuss your availability for various shifts, including nights. Show that you understand the demands of the role and are willing to adapt to meet the needs of the service.
✨Communication Skills Matter
Demonstrate your excellent oral and written communication skills during the interview. Practice articulating your thoughts clearly and concisely. You might even want to prepare a brief written response to a hypothetical scenario to showcase your IT skills and ability to communicate effectively under pressure.