Technology Delivery Manager

Join a digital first bank that’s powered by people. Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world. We have an entrepreneurial mindset. Our people work together, creating an agile, collaborative, and innovative culture. You’ll learn and expand your skills, plus we will support you every step of the way as you grow your career.

In this role you will carry out most of the following:

• Support control operators to lead and deliver transformational initiatives across multiple controls to manage risk in line with the organisations priorities, utilising Agile methodology and tooling, with a focus on using automated solutions.
• Ensure technology controls are aligned with industry standards, regulatory requirements, and the company’s risk management strategy.
• Undertake initiatives to enhance or remediate controls in a sustainable manner to provide enduring outcomes for the organisation.
• Establish and monitor key control indicators (KCIs) to track the effectiveness of risk mitigation efforts.
• Develop and maintain relationships with key senior stakeholders (such as GBGF’s, Second/Third Line of Defense, and External Audit) to promote a unified approach to technology risk management across the organization.
• Use risk related data to help influence prioritisation of activities.

Requirements:

• Track record of delivering sustainable outcomes in an enterprise scale organisation.
• Evidence of influencing at c-suite level and managing senior stakeholders with conflicting opinions.
• Extensive experience of successfully implementing and enhancing control design and operations.
• Understanding of control operation, regulatory requirements, and industry best practices.
• Proven ability to effectively communicate complex technical concepts to diverse audiences, including senior leadership and non-technical stakeholders.
• Exceptional analytical and problem-solving skills, with the ability to navigate and assess complex technology landscapes preferred.
• Knowledge of enterprise risk management software and tools in a large financial services organization.
• Excellent project management skills with a track record of successfully leading large-scale initiatives preferred.

Hybrid working and work location can be based from either Sheffield, Birmingham or Edinburgh.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.