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For Companies At a Glance
- Tasks: Learn customer support while assisting with project journeys and answering queries.
- Company: Leading insurance provider in Liverpool with a focus on customer experience.
- Benefits: Full-time role with hands-on training and a recognised apprenticeship qualification.
- Why this job: Gain practical experience in a supportive team and kickstart your career in customer service.
- Qualifications: Positive attitude and eagerness to learn are essential.
- Other info: Enjoy a hybrid work model with mentoring and collaborative opportunities.
The predicted salary is between 800 - 1400 £ per month.
A leading insurance provider in Liverpool is seeking an Apprentice Customer Experience Specialist to learn customer support throughout project journeys. The role offers hands-on experience in answering queries, providing updates, and ensuring smooth processes.
Ideal for individuals with a positive attitude and willingness to learn, this full-time position combines practical training and a recognized apprenticeship qualification, supported by mentoring and a collaborative team environment.
Customer Experience Apprentice - Hybrid & Learning in Liverpool employer: HSB | UK and Ireland
Contact Detail:
HSB | UK and Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Apprentice - Hybrid & Learning in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions for customer experience roles and show off that positive attitude we know you've got.
✨Tip Number 3
Research the company! Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining us at StudySmarter and ready to dive into the customer experience world.
We think you need these skills to ace Customer Experience Apprentice - Hybrid & Learning in Liverpool
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer experience shine through! We want to see that positive attitude and willingness to learn that makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences or skills that align with the role. We love seeing how your background can contribute to our collaborative environment!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so make sure your application is easy to read and gets your key points across without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at HSB | UK and Ireland
✨Know the Company
Before your interview, do a bit of research on the insurance provider. Understand their values, mission, and any recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
Since this role is all about customer experience, make sure to convey your positive attitude during the interview. Share examples of how you've helped others or resolved issues in the past, even if it's from a non-work setting.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult customer or what you think makes great customer service. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what success looks like in this role. This shows your eagerness to learn and engage with the team.
