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- Tasks: Manage client relationships and coordinate service works daily.
- Company: HSB Technical Ltd is a leading recruiter in the Power & Propulsion and Maritime sectors.
- Benefits: Enjoy a competitive salary of £30,000 plus great benefits.
- Why this job: Join a forward-thinking company where your customer service skills truly matter.
- Qualifications: Must have a full UK Drivers Licence and strong communication skills.
- Other info: This is a permanent position with opportunities for growth.
Location: Havant, Hampshire
Rate/Salary: £30,000
Benefits: Plus good benefits
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
Typically, this person will join a forward-thinking company where your customer service skills are valued. You will play a key role in managing customer relationships and pro-actively responding to their needs. HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Service Coordinator:
- Take control of a portfolio of clients, acting as their dedicated point of contact and service coordinator in the business.
- Forecasting engineer requirements based on upcoming jobs and service contracts.
- Maximise any sales opportunity and produce quotations for contracts and renewals.
- Provide regular reports and maintain accurate records in the company database and CRM.
- Offer administrative support to the service team, to include documentation and parts ordering.
- Scheduling and coordinating service works, ensuring accurate information for engineers.
Qualifications and requirements for the Service Coordinator:
- Full UK Drivers Licence.
- Strong relationship-building skills with internal and external parties.
- Strong written and verbal communication skills.
- Excellent time management and prioritisation skills.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
Service Coordinator employer: HSB Technical
Contact Detail:
HSB Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with the Power & Propulsion, Shipbuilding, and Maritime Shipping sectors. Understanding the industry will help you speak confidently about relevant topics during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field through platforms like LinkedIn. Engaging with industry groups or forums can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships in the past. Highlighting your experience in similar roles will show that you have the skills needed to excel as a Service Coordinator.
✨Tip Number 4
Research HSB Technical Ltd and their clients thoroughly. Knowing their values, recent projects, and market position will allow you to tailor your conversation and demonstrate that you're not just interested in any job, but specifically in this opportunity.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Service Coordinator role. Emphasise your customer service skills, relationship-building abilities, and any experience in scheduling or administrative support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully managed client relationships or coordinated services in the past.
Highlight Relevant Qualifications: If you have a full UK Drivers Licence or any certifications related to customer service or project management, be sure to mention these in your application. They can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HSB Technical
✨Showcase Your Customer Service Skills
As a Service Coordinator, your ability to manage customer relationships is crucial. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Strong Communication Abilities
Since the role requires excellent written and verbal communication skills, practice articulating your thoughts clearly. You might be asked to explain complex information simply, so think about how you can convey your ideas effectively.
✨Highlight Your Organisational Skills
Time management and prioritisation are key for this position. Prepare to discuss how you organise your workload and manage multiple tasks simultaneously, perhaps by sharing specific tools or methods you use.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to forecast needs or coordinate services, and be ready to explain your thought process and the outcomes.
