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- Tasks: Manage the monthly billing cycle and oversee the UK Airtime Billing team.
- Company: HSB Technical Ltd specializes in recruitment for Power, Propulsion, Shipbuilding, and Aerospace sectors.
- Benefits: Enjoy an excellent salary with opportunities for career growth in a reputable company.
- Why this job: Join a well-regarded business and make an impact in airtime billing processes.
- Qualifications: Must have a UK Driving Licence and at least 5 years of relevant experience.
- Other info: This is a permanent position based in Redhill.
The predicted salary is between 36000 - 60000 £ per year.
Position: Airtime Billing Manager Job ID: 2394/2 Location: Redhill Rate/Salary: Excellent Salary – To be confirmed upon application Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Airtime Billing Manager Typically, this person will take ownership and manage all aspects of the monthly billing cycle. You will be responsible for the UK Airtime Billing team and manage the day-to-day airtime activities. You will act as NIBS, INSIGHT provisioning and airtime third-party systems subject matter expert to ensure all billing and provisioning requests are resolved for both internal and external customers. HSB Technical’s client is a very established and well-regarded business entity. Duties and responsibilities of the Airtime Billing Manager: Management of NIBS and third-party systems information relevant to provisioning orders, customer accounts, billing profiles and rates To maintain the accuracy of the airtime billing database (NIBS). Process internal and external requests for activations, deactivations, changes of packages for all the companies services and ensuring any Early Termination Fees are advised Understand and manage airtime processes and ensure they are performed in a timely manner Ensuring all provisioning requests are configured correctly for billing the product. Daily or Weekly housekeeping checks for any errors, non processed CDRs or orders. Resolving all errors prior to the products bill run. Running invoice processing within the product timeframe. Ensure invoice validation before approval and issuing the final invoices to the customers. Dealing with queries through to resolution within a suitable timeframe Ensuring the ticketing airtime queues and tickets are managed within the SLAs and all new tickets are allocated, categorised and the status is changed. Ensure tickets are brought to resolution in a timely manner keeping the customer updated with progress. Checking and approving incoming supplier invoices and purchase ledger activity in liaison with the finance team in a timely and accurate manner. Qualifications and requirement for the Airtime Billing Manager: UK Driving Licence A minimum of 5 years experience This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role
Airtime Billing Manager employer: HSB Technical
Contact Detail:
HSB Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airtime Billing Manager
✨Tip Number 1
Familiarize yourself with NIBS and other airtime billing systems. Understanding these tools will not only help you in the interview but also demonstrate your proactive approach to mastering the role.
✨Tip Number 2
Brush up on your knowledge of billing processes and common issues that arise in airtime management. Being able to discuss specific scenarios and how you would resolve them can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the Power & Propulsion, Shipbuilding, and Energy sectors. Engaging with industry peers can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your experience with managing teams and resolving customer queries. Highlighting your leadership skills and customer service orientation will resonate well with the hiring team.
We think you need these skills to ace Airtime Billing Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Airtime Billing Manager. Familiarize yourself with terms like NIBS, INSIGHT provisioning, and billing cycles to demonstrate your knowledge in your application.
Tailor Your CV: Customize your CV to highlight relevant experience in billing management, team leadership, and error resolution. Use specific examples from your past roles that align with the duties listed in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your experience with airtime processes and how you can contribute to the success of the UK Airtime Billing team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as well as ensuring that all information is accurate and complete.
How to prepare for a job interview at HSB Technical
✨Understand the Billing Cycle
Make sure you have a solid grasp of the monthly billing cycle and can discuss your experience managing similar processes. Be prepared to explain how you've handled billing discrepancies in the past.
✨Showcase Your Technical Expertise
Since the role requires knowledge of NIBS and third-party systems, be ready to talk about your familiarity with these systems. Highlight any specific projects where you acted as a subject matter expert.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved errors or issues in billing processes. Discuss your approach to ensuring timely resolution of queries and maintaining customer satisfaction.
✨Highlight Team Management Experience
As you'll be managing a team, share your experience in leading teams and ensuring that tasks are completed within SLAs. Discuss how you motivate your team and handle performance issues.
