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- Tasks: Lead quality initiatives and ensure compliance across HS2 projects and supply chains.
- Company: Join HS2 Ltd, a forward-thinking company committed to inclusivity and professional growth.
- Benefits: Competitive salary, flexible benefits fund, and a range of perks for your well-being.
- Other info: Dynamic role with opportunities for personal development and career advancement.
- Why this job: Make a real impact on major infrastructure projects while promoting quality and safety.
- Qualifications: Degree or equivalent in engineering/construction, with ISO 9001 Lead Auditor certification preferred.
The predicted salary is between 50119 - 58963 ÂŁ per year.
Base salary: ÂŁ50,119pa to c.ÂŁ58,963pa depending on skills and experience. In addition, we offer a flexible benefits fund of 20% which is paid on top of base salary and is fully pensionable, as well as a range of competitive benefits.
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.
As Quality Manager you’ll provide leadership and support on quality to HS2 delivery teams and the HS2 supply‑chain, instilling a right first‑time ethos to support the safe, efficient, and compliant delivery of projects.
About the role:
- Responsible for monitoring supply‑chain compliance and performance against contracted standards and requirements e.g. WI 600, ISO 9001, etc.
- Confirming the supply‑chain’s quality management systems are in place and are effective.
- Advising project delivery teams on quality related matters including key areas for concern, recommended actions and lessons learned through clear and effective management information and reporting.
- Conducting quality audits of supply‑chain and ensuring audit planning is risk‑based, informed by the supply‑chain’s own audits and surveillances and coordinated with other HS2 functions within the project environment.
- Identifying trends and concerns through non‑conformances and defects and ensuring root causes and preventative measures are identified and implemented.
- Leading the implementation of the Get it Right Initiative within the project delivery teams and supply‑chain to measure the cost of poor quality.
- Promoting knowledge sharing across project delivery teams including Quality high potential incidents (HiPos), lessons learned and best practices.
- Monitoring the quality of the Contractor’s deliverables through the measurement of right first time acceptance rates by HS2.
- Reviewing and accepting supply‑chain quality documents e.g. Quality Management Plans, Audits Schedules, etc.
- Delivering high quality technical support and advice to project delivery teams to ensure the best possible outcomes from a quality perspective with a focus on supply‑chain performance and compliance.
- Educating and training project delivery teams and the supply‑chain on HS2’s quality requirements, processes and management information/metrics.
- Supporting the development of Quality Works/Goods/Service Information and quality management input to selection and evaluation of suppliers to HS2 and assuring supplier compliance to quality requirements.
- Promoting compliance, within the project delivery teams, with HS2’s IMS controls and identifying areas for improvement.
- Actively promoting and embedding Equality Diversity and Inclusion (EDI) in all your work.
About You:
- Skills:
- Ability to produce and present documents and reports to a variety of audiences, including internal stakeholders at various levels in the organisation.
- Influencing and negotiation skills – including influencing internal and external stakeholders without direct authority.
- Ability to interpret management system standards for application to infrastructure projects.
- Project management skills - the ability to take a project remit and develop project content and technical interventions to deliver defined outcomes.
- Ability to manage and prioritise own workload, to deliver reports and assurances to agreed deadlines.
- Educated to degree, HND or HNC level (or an equivalent), preferably in an engineering or construction related subject.
- Knowledge of audit and assurance processes and 3 lines of defence.
- Successfully completed an IRCA approved ISO 9001 Lead Auditor course.
- Understanding the relationship between project delivery risk, quality management and assurance.
- Developing and reporting against quality performance measurements.
- Experience of delivering projects and initiatives with proven record of business improvement.
- Experience of delivering operational audits.
- Experience of analysing risk information and the development of risk actions.
- Experience in creating effective quality performance reports that are the basis for management decisions.
- Experience of analysing data and themes of product quality e.g. NCRs, defects, and identifying trends, root causes and preventative actions.
The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
Quality Manager employer: HS2
Contact Detail:
HS2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at HS2. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching HS2’s projects and values. Understand their commitment to quality and compliance, and think of examples from your experience that align with their goals. This will show you’re not just interested in any job, but specifically in being part of their team.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to quality management and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your experience clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and mentioning something specific from your conversation can leave a lasting impression. Plus, it shows you’re proactive and genuinely interested in the position.
We think you need these skills to ace Quality Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Quality Manager role. We want to see how your background aligns with our needs, so don’t hold back on showcasing your achievements!
Showcase Your Skills: When writing your application, emphasise your ability to produce and present documents effectively. We’re looking for someone who can communicate quality-related matters clearly, so give us examples of how you've done this in the past.
Be Authentic: Let your personality shine through in your application! We value authenticity and want to know what makes you tick. Share your passion for quality management and how you’ve contributed to creating a positive impact in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out all the benefits we offer while you’re there!
How to prepare for a job interview at HS2
✨Know Your Standards
Familiarise yourself with key quality management standards like ISO 9001 and WI 600. Be ready to discuss how you've applied these in past roles, as this will show your understanding of the requirements and your ability to lead teams in compliance.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in quality management. Think about times when you influenced project delivery teams or improved supply-chain performance, and be ready to share these stories during the interview.
✨Be Data Savvy
Since the role involves analysing quality performance data, brush up on your data interpretation skills. Be prepared to discuss how you've used data to identify trends, root causes, and preventative measures in previous projects.
✨Emphasise EDI Commitment
HS2 values Equality, Diversity, and Inclusion highly. Prepare to discuss how you've promoted EDI in your previous roles and how you plan to embed these principles in your work as a Quality Manager.