At a Glance
- Tasks: Lead quality initiatives and ensure compliance across HS2 projects and supply chains.
- Company: Join HS2 Ltd, a forward-thinking company committed to inclusivity and professional growth.
- Benefits: Competitive salary, flexible benefits fund, and a range of perks for your well-being.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Make a real impact on major infrastructure projects while promoting quality and safety.
- Qualifications: Degree in engineering or construction, with experience in quality management and audits.
The predicted salary is between 50119 - 58963 £ per year.
Base salary: £50,119pa to c.£58,963pa depending on skills and experience. In addition, we offer a flexible benefits fund of 20% which is paid on top of base salary and is fully pensionable, as well as a range of competitive benefits.
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.
As Quality Manager you’ll provide leadership and support on quality to HS2 delivery teams and the HS2 supply‑chain, instilling a right first‑time ethos to support the safe, efficient, and compliant delivery of projects.
About the role:
- Responsible for monitoring supply‑chain compliance and performance against contracted standards and requirements e.g. WI 600, ISO 9001, etc.
- Confirming the supply‑chain’s quality management systems are in place and are effective.
- Advising project delivery teams on quality related matters including key areas for concern, recommended actions and lessons learned through clear and effective management information and reporting.
- Conducting quality audits of supply‑chain and ensuring audit planning is risk‑based, informed by the supply‑chain’s own audits and surveillances and coordinated with other HS2 functions within the project environment.
- Identifying trends and concerns through non‑conformances and defects and ensuring root causes and preventative measures are identified and implemented.
- Leading the implementation of the Get it Right Initiative within the project delivery teams and supply‑chain to measure the cost of poor quality.
- Promoting knowledge sharing across project delivery teams including Quality high potential incidents (HiPos), lessons learned and best practices.
- Monitoring the quality of the Contractor’s deliverables through the measurement of right first time acceptance rates by HS2.
- Reviewing and accepting supply‑chain quality documents e.g. Quality Management Plans, Audits Schedules, etc.
- Delivering high quality technical support and advice to project delivery teams to ensure the best possible outcomes from a quality perspective with a focus on supply‑chain performance and compliance.
- Educating and training project delivery teams and the supply‑chain on HS2’s quality requirements, processes and management information/metrics.
- Supporting the development of Quality Works/Goods/Service Information and quality management input to selection and evaluation of suppliers to HS2 and assuring supplier compliance to quality requirements.
- Promoting compliance, within the project delivery teams, with HS2’s IMS controls and identifying areas for improvement.
- Actively promoting and embedding Equality Diversity and Inclusion (EDI) in all your work.
About You:
Skills:
- Ability to produce and present documents and reports to a variety of audiences, including internal stakeholders at various levels in the organisation.
- Influencing and negotiation skills – including influencing internal and external stakeholders without direct authority.
- Ability to interpret management system standards for application to infrastructure projects.
- Project management skills - the ability to take a project remit and develop project content and technical interventions to deliver defined outcomes.
- Ability to manage and prioritise own workload, to deliver reports and assurances to agreed deadlines.
Knowledge:
- Educated to degree, HND or HNC level (or an equivalent), preferably in an engineering or construction related subject.
- Knowledge of audit and assurance processes and 3 lines of defence.
- Successfully completed an IRCA approved ISO 9001 Lead Auditor course.
- Understanding the relationship between project delivery risk, quality management and assurance.
Type of experience:
- Developing and reporting against quality performance measurements.
- Experience of delivering projects and initiatives with proven record of business improvement.
- Experience of delivering operational audits.
- Experience of analysing risk information and the development of risk actions.
- Experience in creating effective quality performance reports that are the basis for management decisions.
- Experience of analysing data and themes of product quality e.g. NCRs, defects, and identifying trends, root causes and preventative actions.
The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
Quality Manager in London employer: HS2
HS2 Ltd is an exceptional employer located in North Acton, London, offering a competitive salary and a flexible benefits fund to support your personal and professional growth. With a strong commitment to inclusivity and employee development, HS2 fosters a collaborative work culture that encourages innovation and knowledge sharing, making it an ideal place for Project Managers looking to make a meaningful impact in the construction sector.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their quality management systems and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality management and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Quality Manager position.
We think you need these skills to ace Quality Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experience align with the Quality Manager role. We want to see how you can bring that right first-time ethos to our projects!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've improved quality or compliance in past roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out all the benefits we offer while you're there!
How to prepare for a job interview at HS2
✨Know Your Standards
Familiarise yourself with key quality management standards like ISO 9001 and WI 600. Be ready to discuss how you've applied these in past roles, as this will show your understanding of the requirements and your ability to lead teams in compliance.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in quality management. Think about times when you influenced project delivery teams or improved processes, and be ready to share these stories during the interview.
✨Be Data Savvy
Since the role involves analysing quality performance data, brush up on your data analysis skills. Be prepared to discuss how you've used data to identify trends and implement preventative measures in previous projects.
✨Emphasise EDI Commitment
HS2 values Equality, Diversity, and Inclusion highly. Prepare to discuss how you've promoted EDI in your previous roles and how you plan to continue doing so as a Quality Manager. This will demonstrate your alignment with their organisational values.
