Senior Platform Manager in Birmingham

Senior Platform Manager in Birmingham

Birmingham Full-Time 46406 - 54595 £ / year (est.) No working from home possible
HS2

At a Glance

  • Tasks: Lead the management of HS2’s Dynamics 365 and Power Platform capabilities.
  • Company: Join HS2 Ltd, a forward-thinking company committed to inclusion and development.
  • Benefits: Enjoy a competitive salary, flexible benefits, and opportunities for personal growth.
  • Other info: Embrace a dynamic work environment with a focus on equality and diversity.
  • Why this job: Make a real impact on technology platforms that shape the future of transport.
  • Qualifications: Experience in IT service delivery and team leadership is essential.

The predicted salary is between 46406 - 54595 £ per year.

Base salary: £46406 pa to £54595 pa depending on skills and experience. In addition, we offer a flexible benefits fund of 20% which is paid on top of the base salary and is fully pensionable, as well as a range of competitive benefits.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. This means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

The Senior Platform Manager (D365 & Power Platform) sits within the Platforms & Operations function and is responsible for the effective management of HS2’s Dynamics 365 and Power Platform capabilities. This role is responsible for the overall service quality of platforms and for using and applying knowledge of business goals and platform specific requirements to frame problems and set priorities for internal and external delivery teams.

About the role:

  • To be responsible for the day to day management of suppliers who will deliver various platform development capabilities (on HS2’s behalf).
  • To provide support and guidance to all direct reports (where applicable).
  • To define and implement platform strategy and vision, supporting the business to define the future strategy for platforms, and subsequent platform requirements.
  • Act as HS2’s principal technical subject matter expert on matters of Dynamics 365, Power Platform, and associated Microsoft technologies.
  • Manage the design, delivery, maintenance and continuous improvement of HS2 technology platforms, in line with business needs.
  • To understand emerging technologies and how these can add value to strategy and wider roadmap.
  • Manage a service support team with a customer-centric support approach across multiple locations, focused on service availability and performance.
  • Ensure all service and support functions remain responsive to customer needs.
  • Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI.

About you:

Skills:

  • Business analysis: Ability to investigate problems and opportunities in existing processes and contribute to recommending solutions.
  • Continual service improvement: Ability to identify process optimisation opportunities and contribute to the implementation of proposed solutions.
  • Service reporting: Ability to produce relevant reports in a standard format in an agreed timeframe.
  • Strategy: Ability to work within a strategic context and communicate how activities meet strategic goals. Ability to develop strategies and policies.

Knowledge:

  • Knowledge of digital information, digital contexts, design services, new technologies and their potential application.
  • Knowledge of IT Service Frameworks, Methodologies and best practice.

Type of experience:

  • Experience of managing the operational delivery of IT services, working with internal and external IT service teams to meet stakeholder/user needs.
  • Experience of leading a team through the full platform lifecycle, continuing to meet user needs by evolving the platform designs.
  • Experience of supplier or vendor management.

The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept. Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.

We ask for a variety of detail in your online application; however, we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert.

Any applications received after the closing date will not be considered.

Senior Platform Manager in Birmingham employer: HS2

HS2 Ltd is an exceptional employer that prioritises inclusivity and employee development, offering a competitive salary and a flexible benefits fund of 20% on top of the base salary. With a strong commitment to Equality, Diversity, and Inclusion, HS2 fosters a supportive work culture where employees can thrive and grow professionally while managing cutting-edge technology platforms in a dynamic environment.

HS2

Contact Details:

HS2 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Platform Manager in Birmingham

Tip Number 1

Network like a pro! Reach out to people in your industry, especially those who work at HS2. A friendly chat can open doors and give you insider info about the company culture and what they really value.

Tip Number 2

Prepare for the interview by diving deep into Dynamics 365 and Power Platform. Show us you know your stuff by discussing recent trends or challenges in the field. We love candidates who are passionate and informed!

Tip Number 3

Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t just recite rehearsed lines. Be yourself and let your enthusiasm for the role come across!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the position and appreciate the opportunity to chat.

We think you need these skills to ace Senior Platform Manager in Birmingham

Business Analysis
Service Improvement
Service Reporting
Strategic Development
Digital Information Knowledge
IT Service Frameworks
Operational Delivery Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior Platform Manager role. Highlight your experience with Dynamics 365 and Power Platform, and don’t forget to showcase your skills in business analysis and service improvement.

Showcase Your Achievements:When filling out your application, focus on your achievements rather than just your responsibilities. Use specific examples that demonstrate how you've added value in previous roles, especially in managing IT services and leading teams.

Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we want to see how you meet the criteria outlined in the job description!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about our benefits and company culture there too!

How to prepare for a job interview at HS2

Know Your Platforms

Make sure you brush up on your knowledge of Dynamics 365 and Power Platform. Understand their functionalities and how they can be leveraged to meet business goals. Be ready to discuss specific examples of how you've used these technologies in past roles.

Showcase Your Leadership Skills

As a Senior Platform Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare to share experiences where you've successfully managed teams or projects, focusing on how you motivated others and achieved results.

Emphasise Continuous Improvement

Highlight your experience with continual service improvement. Be prepared to discuss how you've identified process optimisation opportunities in the past and the impact those changes had on service delivery.

Align with EDI Values

HS2 Ltd places a strong emphasis on Equality, Diversity, and Inclusion. Be ready to talk about how you've promoted these values in your previous roles and how you plan to embed them in your work as a Senior Platform Manager.