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- Tasks: Support IT facilities on-site for HS2's exciting construction project.
- Company: Join Balfour Beatty VINCI, a leader in critical infrastructure delivery.
- Benefits: Flexible working, travel allowance, health assessments, and family-friendly policies.
- Why this job: Be part of Britain's biggest construction project and make a real impact.
- Qualifications: 3+ years in IT support, strong teamwork, and customer focus required.
- Other info: Diverse and inclusive workplace welcoming all backgrounds and experiences.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking to progress your career by working on Britain’s biggest construction project?
Balfour Beatty VINCI is working with a range of organisations to design and build 90km West Midlands stretch of HS2 – Britain’s new high speed railway. Our work is essential to enable HS2 trains to travel between London and Birmingham as well as continue their journey up to Manchester. It’s an incredibly exciting time to join us – we’re at peak construction with work really ramping up on a broad range of assets including bridges, tunnels and viaducts. Plus you’d join 9,000 people across 72 nationalities working on this exciting section of HS2 across the region.
We currently have an exciting opportunity to join our team as an IT Field Engineer (1 year FTC)within the IT team . This role will be based on site in Birmingham with travel to sites within the west midlands
Role responsibilities;
- Installation and day to day support of project offices and project sites IT Facilities.
- Ensuring the customer experience and satisfaction of all Information Technology & Communication services provided by BBV to their workforce
- Support BBVS Office 365 environment and applications in conjunction with 3rd party Office 365 provider.
- Support BBV users with BBV IT Services (printing solution, network access, data access, video conferencing, TV display tools, etc)
- Provide triage for system incidents and requests and liaise with relevant support or
- Deliver IT aspects of BBVS JV Joiners and Leavers organisations as required.
- Recording support incidents, updates and resolutions on IT Support System
Experienced required
- Experience of working as an IT Field Engineer
- Accreditations to include ITIL, COBIT or CMMI
- Demonstrable IT Infrastructure Domain knowledge
- Min 3Yrs in IT experience in Desktop or Infrastructure Support
- Knowledge Virtual Desktop Infrastructure
- Knowledge VOIP Telephony
- Virus and Patch management Knowledge
- Demonstrable IT Infrastructure Domain knowledge of end user computing
- Experience of handling service complaints
- Demonstrates teamwork at the highest level, highly collaborative approach, among the first to volunteer to help others succeed
- Ability to engage and influence employees, peers and service consumers.
- Strong customer & delivery focus, meeting and exceeding customer expectations
- Can learn new skills and knowledge, picks up on technical and business challenges quickly
Please note candidates will need to have a current valid right to work in the UK to be considered for this role.
Benefits of working with us
- Flexible working available for some roles
- Travel allowance for eligible candidates
- Family friendly leave policies
- Health risk assessments
- Access to employee assistance programmes
- Access to annual flu vaccinations
About Balfour Beatty VINCI
Balfour Beatty VINCI is a long-established joint venture between two powerhouses for the delivery of critical infrastructure across rail, transport and other iconic projects in the UK and beyond. We started working together over 30 years ago to deliver the Channel Tunnel, as members of the TransManche Link consortium. In the Midlands, it is Balfour Beatty VINCI’s role to design and build the route, ready for tracks and signalling to be installed. Our work with HS2 Balfour Beatty VINCI have been awarded a 90km section of the HS2 project from Long Itchington in Warwickshire to the centre of Birmingham and then on to Handsacre in Staffordshire.
Overall, we will be building the following across all our sites:
- 9.3km of viaducts
- 2 twin bore tunnels and 2 cut and cover tunnels
- 28 underbridges and 11 underpasses
Diversity and Inclusion
Balfour Beatty VINCI (BBV) is delivering equal opportunities for everyone that is part of the team and for people that are yet to join us. We are an inclusive employer and welcome people from all backgrounds to come and join our team, including people with different physical abilities and neuro diversities. We are working to represent the communities Balfour Beatty VINCI works in through our workforce. We have embedded Equality, Diversity and Inclusivity (ED&I) Champions across our sites and are guided by strong accreditations that ensure we demonstrate our ability to support our people effectively. We care about being inclusive and that means we encourage applications from people with diverse set of backgrounds and experiences. BBV is a Disability Confident Leader and we welcome applications from candidates with a disability.
We recognise and respect that people work in different ways and we are open to discussing what flexibility you may need during the recruitment process, balanced against our project requirements.
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IT Field Engineer employer: HS2 Ltd
Contact Detail:
HS2 Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Balfour Beatty VINCI on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your IT skills and knowledge about the HS2 project. Show us you’re not just a tech whiz but also passionate about contributing to this massive construction effort.
✨Tip Number 3
Don’t forget to highlight your teamwork skills! We love candidates who can collaborate effectively, so share examples of how you’ve worked with others to solve problems in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Balfour Beatty VINCI.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Field Engineer role. Highlight your relevant experience, especially in IT support and infrastructure. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about working on HS2 and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially those related to Office 365, VOIP, and ITIL. We’re keen to know how you’ve used these in past roles, so give us some examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to the right people quickly. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at HS2 Ltd
✨Know Your Tech Inside Out
As an IT Field Engineer, you'll need to demonstrate your technical expertise. Brush up on your knowledge of IT infrastructure, virtual desktop environments, and VOIP telephony. Be ready to discuss specific projects where you've successfully implemented or supported these technologies.
✨Showcase Your Customer Service Skills
Balfour Beatty VINCI values customer satisfaction highly. Prepare examples of how you've handled service complaints or improved user experiences in previous roles. Highlight your collaborative approach and ability to engage with users effectively.
✨Familiarise Yourself with Office 365
Since you'll be supporting the Office 365 environment, make sure you understand its applications and common issues users face. Be prepared to discuss how you've previously supported similar systems and any relevant certifications you hold.
✨Demonstrate Team Spirit
Teamwork is crucial in this role. Think of instances where you've gone above and beyond to help colleagues or contributed to a team project. Show that you're not just a tech whiz but also a team player who thrives in a collaborative environment.
