Lead Service Architect

Lead Service Architect

Birmingham Full-Time 54878 - 64562 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the design and implementation of HS2's IT service architecture and transition capabilities.
  • Company: Join HS2 Ltd, the UK's pioneering high-speed rail network.
  • Benefits: Competitive salary, flexible benefits fund, and professional development opportunities.
  • Why this job: Make a real impact on the future of transport while promoting inclusivity.
  • Qualifications: Experience in IT service architecture and strong stakeholder management skills.
  • Other info: Be part of a dynamic team with excellent career growth potential.

The predicted salary is between 54878 - 64562 £ per year.

Job Description

Base salary: £54878 pa to £64562 pa depending on skills and experience. In addition, we offer flexible benefits fund of 20% which is paid on top base salary and is fully pensionable, as well as a range of competitive benefits – check them out in the Benefits section on our website.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

About The Role

As the Lead IT Service Architect you’re responsible for developing HS2’s IT service Architecture and transition capabilities that embed the strategic application of live and available services to address business needs. The role owns the service domain architecture and ensures that guardrails and standards that guide the delivery of services are aligned to enterprise-wide IT strategy and policies.

Responsibilities

  • Accountable for the IT Service Architecture and Service Transition capabilities within HS2 IT, planning and leading activity to ensure services are designed to ensure a high-quality, cost-efficient, outcome that meets business objectives.
  • Develop and implement enterprise-wide service architecture policies, patterns, processes and guardrails to embed the strategic application of live and available IT services across HS2.
  • Establish and manage the Service Architecture practice and capabilities across HS2, leading knowledge sharing and skills development efforts and driving consistency across HS2
  • Lead definition and continued maturity of Service Architecture frameworks which aligns to wider enterprise-wide architecture.
  • Plan and drive scoping, requirements definition, and prioritisation for service architecture activities within Infrastructure & Operations.
  • Lead the design of IT services working with SLT and other key stakeholders across HS2
  • Accountable for IT service transition activities within HS2 IT, ensuring the effective transition of services through their IT service lifecycle.
  • Lead the development and maintenance of an IT service catalogue
  • Oversee and ensure that interfaces between HS2 sub-capabilities are understood and dependencies are managed within the service architecture function.
  • Actively promotes and embeds Equality Diversity and Inclusion (EDI) in all work, and support and comply with all organisational initiatives, policies and procedures on EDI

About You

Skills

  • Enterprise and business architecture. Able to align service architecture to the enterprise-wide architecture and IT strategy
  • Emerging technology monitoring. Able to identify and assess new and emerging technologies and their relevance and impacts to HS2
  • Business situation analysis. Able to investigate business situation to identify and analyse problems and opportunities, and contributes to the recommendation of improvements
  • Business process improvement. Able to manage the execution of business process improvements. Can also create new and potentially disruptive approaches to business activities
  • Service catalogue management. Able to contribute to the design and implementation of a service catalogue. Can also provide advice and guidance about service catalogue management processes
  • Stakeholder relationship management. Able to develop, manage and enhance customer and stakeholder relationships. Can also manage the collection and dissemination of relevant information and implement stakeholder communication plans.

Knowledge

  • Knowledge of service architecture frameworks and best practice guidance standards
  • Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), and their implications on service architecture
  • Knowledge of the technology service provider landscape, understanding where future chances exist for collaboration and continuous improvement
  • Knowledge of digital information technology, trends, and the opportunities they present

Type Of Experience

  • Knowledge of IT service architecture and transition frameworks and best practice guidance standards
  • Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), and their implications on service architecture, design, and transition
  • Knowledge of the technology service provider landscape, understanding where future chances exist for collaboration and continuous improvement
  • Knowledge of digital information technology, trends, and the opportunities they present

The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect

It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept.

Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.

We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert.

Watch this video on how we remove bias in the recruitment process: Removing bias in the recruitment process (youtube.com)

Any applications received after the closing date will not be considered.

About Us

High Speed 2 (HS2 Ltd) will be the UK’s new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain’s major population centres, boost the economy and create thousands of jobs.

HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff – living our values of Safety, Respect, Integrity and Leadership.

In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others’ health and safety by taking personal responsibility for working to our ‘Safe at Heart’ programme principles and following safe working procedures at all times.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.

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Lead Service Architect employer: HS2 (High Speed Two) Ltd

HS2 Ltd is an exceptional employer that prioritises inclusivity and employee development, offering a competitive salary alongside a flexible benefits fund of 20%. With a strong commitment to Equality, Diversity, and Inclusion, the company fosters a collaborative work culture where employees can thrive and grow professionally while contributing to the UK's transformative high-speed rail network.
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Contact Detail:

HS2 (High Speed Two) Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Service Architect

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching HS2 and understanding their values. Be ready to discuss how your skills align with their mission and how you can contribute to their goals.

✨Tip Number 3

Practice your pitch! Have a clear and concise explanation of your experience and what makes you the perfect fit for the Lead Service Architect role. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the HS2 team.

We think you need these skills to ace Lead Service Architect

Enterprise Architecture
Service Architecture
IT Service Transition
Business Process Improvement
Stakeholder Relationship Management
Emerging Technology Monitoring
Service Catalogue Management
Knowledge of Delivery Methodologies (Waterfall, Agile, Lean)
Digital Information Technology Trends
Problem Analysis
Communication Skills
Leadership Skills
Knowledge of Best Practice Guidance Standards

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Lead Service Architect role. Highlight your experience with IT service architecture and any relevant frameworks you've worked with. We want to see how your skills align with what we're looking for!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your impact in previous roles, especially in areas like service transition and stakeholder management. This helps us see the value you can bring to HS2.

Be Clear and Concise: When filling out your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, so let’s keep it simple!

Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.

How to prepare for a job interview at HS2 (High Speed Two) Ltd

✨Know Your Architecture

Make sure you brush up on your knowledge of service architecture frameworks and best practices. Be ready to discuss how you can align service architecture with enterprise-wide IT strategy, as this is crucial for the Lead Service Architect role.

✨Showcase Your Stakeholder Skills

Prepare examples of how you've developed and managed relationships with stakeholders in previous roles. Highlight your ability to implement communication plans and how you've enhanced customer relationships, as this will be key in your new position.

✨Demonstrate Business Process Improvement

Think of specific instances where you've successfully managed business process improvements. Be ready to explain your approach to identifying problems and opportunities, and how you contributed to recommended improvements that benefited the organisation.

✨Emphasise EDI Commitment

HS2 Ltd values Equality, Diversity, and Inclusion highly. Be prepared to discuss how you've promoted EDI in your past roles and how you plan to embed these principles in your work as a Lead Service Architect.

Lead Service Architect
HS2 (High Speed Two) Ltd
Location: Birmingham

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