At a Glance
- Tasks: Provide IT support and collaborate with the Head of IT in a dynamic environment.
- Company: Ensera Design, a leading consultancy in medical and consumer health innovation.
- Benefits: Private healthcare, enhanced leave, pension scheme, and generous annual leave.
- Other info: Opportunity for personal growth and a supportive work culture.
- Why this job: Join a global team and make a difference in user-centred product development.
- Qualifications: Experience in IT support and strong problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
Ensera Design is a world‑class user‑centred innovation and product development consultancy, specialising in the medical and consumer health sectors with offices in Bristol, Colorado and New Jersey. As part of Ensera, we collaborate globally with contract manufacturing facilities in Europe, the USA, and Asia. We are currently seeking an IT Support Engineer to join our team in the Bristol office. In this role you’ll report directly to, and work alongside, the Head of IT to provide ongoing IT support to the design.
Benefits include:
- Private healthcare for you and your family.
- Enhanced maternity and paternity leave.
- Salary exchange pension scheme.
- 25 days of annual leave, plus the option to purchase up to one working week and additional days for length of service.
- Access to our Employee Assistance Programme and digital wellbeing platform.
- Cycle to Work.
IT Support Engineer employer: HS Design, Inc.
Ensera Design is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the vibrant city of Bristol. With benefits such as private healthcare, enhanced parental leave, and a generous annual leave policy, employees are encouraged to maintain a healthy work-life balance while contributing to innovative projects in the medical and consumer health sectors. Joining our team means being part of a collaborative environment where your skills are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ensera Design on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. We recommend practising common IT support scenarios and troubleshooting questions. Show them you’re ready to tackle any challenge that comes your way!
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication and teamwork are key in IT support roles. Think of examples where you’ve successfully collaborated with others or resolved conflicts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight relevant experience and skills that match what Ensera Design is looking for. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background aligns with our mission at Ensera. Let us know what excites you about working with us.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled IT challenges in the past. We love seeing candidates who can think on their feet and provide effective solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HS Design, Inc.
✨Know Your Tech
Make sure you brush up on the latest IT support tools and technologies relevant to the role. Familiarise yourself with common troubleshooting techniques and be ready to discuss your experience with specific software or hardware that Ensera might use.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to think on your feet.
✨Understand the Company Culture
Research Ensera Design’s values and mission. Be ready to explain how your personal values align with theirs, especially in a user-centred environment. This shows that you’re not just a tech whiz but also a good cultural fit.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, or the technologies they use. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.
