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- Tasks: Support and enhance Management Information Systems while providing top-notch helpdesk assistance.
- Company: Join a dynamic MIS team at a leading educational institution.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in system operations and user experience with your tech skills.
- Qualifications: 3 years of application support experience and strong SQL knowledge required.
- Other info: Work from home one day a week after settling in, with travel to other sites as needed.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an Application Support Analyst to join our busy and expanding MIS team, to assist with the implementation, configuration and support of new and existing Management Information Systems.
Responsibilities of the role will include:
- Providing 1st and 2nd line helpdesk support
- Supporting user onboarding and access management
- Using SQL to support system operations, including troubleshooting data issues, validating datasets, and resolving user-reported problems
- Developing and maintaining SQL queries, views, stored procedures, and scripts to enhance MIS functionality and support ongoing system development
- Applying SQL in system integrations, and using scripting technologies such as Python and PowerShell to automate data flows
- Designing, testing and implementing API-based integrations
We are looking for a flexible, pro-active individual who can demonstrate:
- Minimum of 3 years’ experience of working with and supporting application systems
- Good working knowledge and experience of Microsoft SQL Server
- Good analytical skills
- Experience of 1st & 2nd line helpdesk support
- Python & PowerShell development skills (desirable)
This role is based at Uxbridge Campus, with travel to other college sites (Harrow & Richmond) when required. It is anticipated that the postholder will be able to work from home for 1 day per week, subject to business need, after settling into the role.
Please note, we are unable to offer sponsorship for this role.
Application Support Analyst (MIS) in Uxbridge employer: HRUC
Contact Detail:
HRUC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst (MIS) in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your SQL queries, Python scripts, or any projects you've worked on. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common questions related to application support and SQL. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Application Support Analyst (MIS) in Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with SQL, helpdesk support, and any relevant scripting skills. We want to see how your background fits with what we're looking for!
Showcase Your Skills: In your cover letter, don’t just list your skills—show us how you've used them in real situations. Whether it’s troubleshooting a data issue or developing a SQL query, give us examples that demonstrate your expertise.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to technical details!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It helps us keep everything organised and ensures your application gets to the right people quickly!
How to prepare for a job interview at HRUC
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be prepared to discuss your experience with SQL Server, including any specific queries or scripts you've developed. Practising common SQL problems can help you demonstrate your analytical skills effectively.
✨Showcase Your Helpdesk Experience
Since the role involves 1st and 2nd line support, be ready to share examples of how you've handled user-reported issues in the past. Highlight your problem-solving approach and any tools or systems you've used to manage support tickets.
✨Familiarise Yourself with Scripting Technologies
If you have experience with Python or PowerShell, make sure to mention it! Prepare to discuss how you've used these technologies to automate processes or enhance system functionality. If you haven't used them much, consider doing a quick project to showcase your ability to learn.
✨Understand API Integrations
Since the job involves designing and implementing API-based integrations, take some time to understand how APIs work. Be ready to talk about any relevant experience you have, or even discuss a project where you successfully integrated different systems.