HRS Talent Solutions is seeking a Question Category Routing Assistant. This remote, full- or part-time role involves sorting incoming customer enquiries by subject, reading for context, and routing to the correct queue with a concise handoff note. No policy decisions are required; accuracy and clear written communication are essential.
You will work remotely, with hourly pay of £24.50–£26.50 and flexible scheduling. Training on the employer’s categories and systems will be provided.
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Remote Inquiry Routing Specialist in Birmingham employer: HRS Talent Solutions
HRS Talent Solutions is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that values detail-oriented individuals. With a strong emphasis on professional growth and development, employees are encouraged to enhance their skills while contributing to a supportive team environment. The company provides competitive benefits and fosters a culture of reliability and effective communication, making it an ideal place for those seeking meaningful and rewarding employment.