room attendant

room attendant

Birmingham Full-Time 10 - 13 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Keep guest rooms and public areas sparkling clean while creating a welcoming atmosphere.
  • Company: Join HRI Hospitality, a leader in transforming urban hotel experiences.
  • Benefits: Flexible part-time hours, team environment, and opportunities for career growth.
  • Why this job: Be part of a passionate team that makes every guest's stay unforgettable.
  • Qualifications: Must be 18+, have some housekeeping experience, and a love for customer service.
  • Other info: Dynamic work environment with a focus on teamwork and safety.

The predicted salary is between 10 - 13 £ per hour.

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the centre of their vibrant urban community. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

JOB SUMMARY

Maintain cleanliness standards of the Brand/Hotel in all guest rooms, back of house and public areas.

JOB DUTIES

  • Arrive at the scheduled start time in appropriate uniform and ready for work.
  • Enter and prepare each assigned guest room for cleaning.
  • Clean each assigned guest room according to brand/hotel cleanliness standards. This includes dusting, vacuuming, cleaning the bathroom, etc.
  • Replenish all assigned guest rooms with standard room amenities. This includes soap, shampoo, conditioner, coffee, terry, tissue, etc.
  • Make all beds in assigned guest rooms and replace linens as needed/requested by guests.
  • Communicate to Supervisor/Manager when recovering all lost and found items.
  • Effectively work with team members to efficiently accomplish all assigned tasks each day.
  • Maintain organization and cleanliness of guest rooms, guest laundry areas, corridors, and other public spaces.
  • Follow all instructions when filling spray bottles with cleaning chemicals; never mix chemicals.
  • Properly handle all equipment and cleaning chemicals (i.e., washer, dryer, detergents etc.).
  • Watch for safety hazards and report them immediately to your Supervisor/Manager.
  • Maintain control of keys issued to and return them at the end of each shift.
  • Attend all mandatory Department and Hotel meetings.
  • Complete all required training within the timeframe allotted.
  • Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
  • Perform other duties as directed, developed, or assigned.
  • Support environmental commitments by acquiring the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.

MINIMUM REQUIREMENTS

  • Minimum 18 years of age.
  • US work authorization required.
  • Min 6 months previous housekeeping experience in hotel/resort or similar.
  • Ability to work as part of a team.
  • Able to work with little or no supervision.
  • Must meet grooming standards.
  • Strong attention to detail as it pertains to cleanliness standards.
  • Able to demonstrate high energy, and strong enthusiasm for customer service.
  • Able to effectively communicate in English, both written & verbal.
  • Able to work on your feet for extended periods of time.
  • Able to lift, carry, push, and pull up to 50 pounds.
  • Willingness to work varied shifts, including weekends and holidays.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

room attendant employer: HRI Hospitality

At HRI Hospitality, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional service. As a Room Attendant at our Hampton Inn and Suites Birmingham Downtown, you will enjoy flexible part-time hours, opportunities for career growth within our diverse portfolio, and the chance to contribute to creating unforgettable experiences for our guests in a dynamic urban setting. Join us and be part of a company that is committed to elevating the urban experience while supporting your professional development.
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Contact Detail:

HRI Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land room attendant

Tip Number 1

Get to know the hotel! Research HRI Hospitality and their values. When you walk in for an interview, show that you understand their mission of creating unforgettable experiences for guests. It’ll make you stand out!

Tip Number 2

Dress the part! Arrive in a neat and professional outfit that reflects the hospitality industry. First impressions matter, and looking sharp shows you’re serious about the role.

Tip Number 3

Be ready to chat about your experience! Think of specific examples from your previous housekeeping roles that highlight your attention to detail and teamwork. We want to hear how you’ve made a difference in past jobs.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!

We think you need these skills to ace room attendant

Housekeeping Experience
Attention to Detail
Teamwork
Communication Skills
Customer Service
Time Management
Safety Awareness
Ability to Work Independently
Physical Stamina
Knowledge of Cleaning Chemicals
Organisational Skills
Adaptability
Grooming Standards Compliance

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about creating unforgettable experiences for our guests.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housekeeping. Mention any specific skills or tasks you've handled that align with the job description, like maintaining cleanliness standards or working as part of a team.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at HRI Hospitality

Know Your Stuff

Before the interview, make sure you understand the role of a room attendant. Familiarise yourself with the specific duties mentioned in the job description, like cleaning standards and guest interactions. This will help you answer questions confidently and show that you're genuinely interested.

Dress to Impress

Even though this is a part-time position, first impressions matter! Arrive in smart attire that reflects the hospitality industry. A neat appearance shows that you take pride in your work and respect the company’s standards.

Show Your Team Spirit

Since teamwork is crucial in this role, be prepared to discuss your previous experiences working in a team. Share examples of how you’ve collaborated with others to achieve common goals, especially in a fast-paced environment like a hotel.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hotel maintains its cleanliness standards. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.

room attendant
HRI Hospitality
Location: Birmingham
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