As Merchandising Administrator, you will provide essential administrative support to the Product and Merchandise Planners, ensuring the smooth and efficient management of orders, stock records, deliveries, price files and samples. You will work closely with the Planners to coordinate daily activities, manage competing priorities and ensure tasks are completed accurately and on time.
What you'll do:
- Manage daily order book checks across the UK watch portfolio, processing stock transfers, allocations and system updates accurately.
- Coordinate goods-in activities, including advance shipping notifications, purchase order checks, goods receipts and associated documentation.
- Monitor backorders, allocate available stock in line with agreed priorities and liaise with Planners, Sales and Service teams regarding outstanding orders, delivery dates and cancellations.
- Support the coordination of goods and samples for events, arranging collections and deliveries and tracking items through to their return.
- Work closely with Product and Merchandise Planners, Sales, Warehouse, Accounts and Service teams to ensure smooth day-to-day operations.
- Follow agreed procedures and approved instructions when processing transactions and maintaining records.
- Identify and escalation discrepancies, outstanding queries and issues to the appropriate colleagues.
- Ensure purchasing decisions, pricing changes, allocation priorities and customer-order cancellations receive the necessary approval before action is taken.
What you'll need:
- Strong attention to detail, numeracy and accuracy when processing data and maintaining records.
- Good Excel skills and understanding of basic formulas to maintain spreadsheets.
- Confidence using business systems and learning stock and order-processing procedures.
- Strong organisational skills with the ability to prioritise daily deadlines and manage requests from different teams.
- Clear written and verbal communication and a practical, cooperative approach to resolving queries.
- Experience in a similar administrative role is desirable.
- Experience in merchandising, stock control or order processing and familiarity with System 21, would be an advantage.
This role is being managed by our retained HR Consultants, HRCentral Limited. No agents, please.
About us:
Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.
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Merchandising Administrator in Bracknell employer: HRCentral Ltd
Eunomia Systems Limited is an exceptional employer located in Farnborough, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, ensuring that our team members thrive while making a meaningful impact in the sales and customer success domain.
