At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and meet quality standards.
- Company: Join a leading motor finance company with a flexible and innovative culture.
- Benefits: Enjoy a competitive salary, generous leave, pension contributions, and wellbeing initiatives.
- Other info: Hybrid working model with excellent career progression opportunities.
- Why this job: Take your leadership skills to the next level in a supportive and growth-focused environment.
- Qualifications: Proven team leadership experience and a passion for delivering results.
Salary: £35,750 per annum - 12-month fixed-term contract (maternity cover)
Location: Glasgow
Shifts: Hybrid working 3 days office, 2 days from home - hours are contracted Monday- Fri 8 am-8 pm and Sat- Sunday 9 am-6 pm, however, this is rota managed and can be discussed.
Are you a Team Leader ready to take your career to the next level? Our client is one of the UK’s leading motor finance companies, a different kind of car finance lender – they use a mix of technology and financial acumen, and have a brilliant team to provide a flexible approach to car finance. Not only is this their approach to business, but it is also ingrained in their culture and who they are as an employer. They work with prominent franchised and independent dealers as well as leading specialist intermediaries. They challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet car buyers' and retailers' rapidly changing needs. They have created a culture where their values of being solutions-focused, transparent, adaptable, responsive and teamworking are the foundation of everything they do. They pride themselves on helping to develop their staff within their profession, and on top of that, they have a Trustpilot score of 4.7 and excellent customer service reviews.
This role is ideal for a results-driven individual who is eager to progress within their career and put their excellent team leadership skills to use.
What does the day-to-day look like?
- Lead the team to meet defined quality standards and ensure conformity with all internal and external policies and procedures within a regulated environment.
- Manage the day to day activities, allocating tasks and managing workflows.
- Act as a primary contact for all operations queries, escalating where necessary.
- Support the team with the delivery of business SLAs, assist with daily tasks.
- Ensure information remains confidential.
- Remain vigilant to suspicious events, evidence of fraud or anti-money laundering activities, with notification to the AML reporting officer.
- Support the team manager.
In return, our client offers a competitive benefits package including:
- Competitive salary.
- 15% contributory pension.
- Discretionary bonus.
- 33 days of annual leave.
- Life Assurance (x4).
- Wellbeing initiatives.
Please note that all successful candidates will be subject to background checks, which include 5-year work references, criminal background checks and credit checks. HRC Recruitment is an equal opportunities employer and all applications will be treated as such.
Team Leader employer: HRC Recruitment
Our client is an exceptional employer, offering a dynamic work culture that prioritises flexibility and employee development. With a competitive salary, generous benefits including a 15% contributory pension and 33 days of annual leave, as well as a strong commitment to wellbeing initiatives, this role in Glasgow provides a unique opportunity for career progression in a supportive environment. Join a team that values transparency, adaptability, and teamwork, all while being part of a leading motor finance company with a stellar Trustpilot score.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their values around being solutions-focused and adaptable. Tailor your answers to show how you embody these traits and can lead a team effectively.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for leadership roles and be ready to discuss how you've managed teams and met SLAs in the past.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our awesome team!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your leadership experience and any relevant achievements that show you can lead a team effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've led teams in the past and how you align with our values of being solutions-focused and adaptable.
Showcase Your Communication Skills:As a Team Leader, communication is key. Make sure your application is clear, concise, and free of jargon. This will demonstrate your ability to convey information effectively, which is crucial for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at HRC Recruitment
✨Know the Company Culture
Before your interview, take some time to research the company’s culture and values. Since they pride themselves on being solutions-focused, transparent, adaptable, and team-oriented, think about how your own experiences align with these values and be ready to share examples.
✨Demonstrate Leadership Skills
As a Team Leader, showcasing your leadership skills is crucial. Prepare specific examples of how you've successfully led a team in the past, managed workflows, or resolved conflicts. This will help you illustrate your capability to meet their expectations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to act quickly or adapt to changes, especially in a regulated environment, and be ready to discuss how you handled them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured, or what challenges the team currently faces. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
