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- Tasks: Help customers become debt-free by handling calls and providing support.
- Company: Leading UK recruitment agency with a focus on career development.
- Benefits: £25k salary, up to £300 monthly bonus, 28 days holiday, and healthcare plans.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Hybrid working after three months with excellent career growth potential.
The predicted salary is between 18000 - 30000 £ per year.
A leading recruitment agency in the UK is seeking a Collections Agent to handle customer calls and help them become debt-free. Based in Kilmarnock, the role offers hybrid working after three months.
Candidates will receive best-in-class training and have opportunities for bonuses up to £300 per month. Benefits include:
- 28 days of holiday
- Pension contributions
- Healthcare cash plans
This position is excellent for those looking to develop a long-term career with a multi-national company.
Collections Agent (Hybrid) – £25k + Up to £300 Monthly Bonus in Kilmarnock employer: HRC Recruitment
Contact Detail:
HRC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Agent (Hybrid) – £25k + Up to £300 Monthly Bonus in Kilmarnock
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and any recent news. This will help us tailor our answers and show that we're genuinely interested in becoming a part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable we are with our responses, the more confident we'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about training opportunities or career progression shows that we’re serious about our future with the company. Plus, it gives us a chance to see if they’re the right fit for us too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status and any updates directly from there.
We think you need these skills to ace Collections Agent (Hybrid) – £25k + Up to £300 Monthly Bonus in Kilmarnock
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for helping customers become debt-free. Share any relevant experiences or skills that highlight your commitment to customer service and problem-solving.
Tailor Your CV: Make sure your CV is tailored to the Collections Agent role. Highlight any previous experience in collections or customer service, and don’t forget to mention your ability to work in a hybrid environment after training!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with a leading recruitment agency!
How to prepare for a job interview at HRC Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collections Agent. Familiarise yourself with common debt collection practices and customer service techniques. This will show that you're serious about the position and ready to hit the ground running.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and conflict resolution. Think about how you would handle difficult calls or situations. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Show Your Empathy
As a Collections Agent, you'll be dealing with customers who may be stressed about their financial situations. Highlight your ability to empathise and communicate effectively. Share examples from your past experiences where you've helped someone in a tough spot.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and the bonus structure. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
