At a Glance
- Tasks: Help customers become debt-free through inbound and outbound calls.
- Company: Join one of the UK's largest buyers and collectors of unpaid loans.
- Benefits: Earn £26,000 plus a potential £500 monthly bonus and receive top-notch training.
- Other info: Exciting opportunity with a start date of 13th July 2026.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26000 - 26000 € per year.
Customer Solutions Agent
Want to apply? Read all the information about this position below, then hit the apply button.
Kilmarnock - Start date 13th July 2026
£26,000 plus a potential £500 monthly bonus
Fantastic opportunity to join one of the UKs largest buyers and collectors of unpaid loans and other forms of credit.
As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free. You’ll receive best-in-class training to provide you with the skills required...
Client Advisor Assistant in Kilmarnock employer: HRC Recruitment
Join a dynamic team in Kilmarnock where we prioritise employee development and well-being. As a Client Advisor Assistant, you'll benefit from comprehensive training, a supportive work culture, and the opportunity to earn a competitive salary with performance bonuses. Our commitment to fostering a positive environment ensures that you can thrive both personally and professionally while making a meaningful impact in helping customers achieve financial freedom.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor Assistant in Kilmarnock
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Client Advisor Assistant, you'll be on the phone a lot. Try role-playing with a friend to get comfortable with handling different customer scenarios.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Client Advisor Assistant in Kilmarnock
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Client Advisor Assistant and help you tailor your application to match our needs.
Show Off Your Skills:When writing your application, don’t hold back on showcasing your skills and experiences that relate to the role. We want to see how you can contribute to our team, so highlight any relevant customer service or collections experience you have!
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your passion for helping customers and your enthusiasm for the role – it’ll make your application stand out.
Apply Through Our Website:Once you’ve polished your application, head over to our website to submit it. Applying directly through our site ensures that your application gets to us quickly and efficiently, so don’t miss out on this fantastic opportunity!
How to prepare for a job interview at HRC Recruitment
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and the services they offer, especially in the realm of debt collection. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Active Listening
As a Client Advisor Assistant, you'll need to communicate clearly and listen attentively. During the interview, practice active listening by summarising what the interviewer says before responding. This demonstrates your engagement and ensures you fully understand their questions.
✨Prepare for Role-Play Scenarios
Expect to encounter role-play scenarios during your interview, as they are common in customer service roles. Prepare by thinking about how you would handle various customer situations, particularly those involving sensitive topics like debt. Practising these scenarios can boost your confidence.
✨Showcase Your Problem-Solving Skills
In this role, you'll be helping customers navigate their financial challenges. Be ready to share examples from your past experiences where you've successfully resolved issues or helped someone in a difficult situation. Highlighting your problem-solving skills will make you stand out as a candidate.
