At a Glance
- Tasks: Help customers become debt-free through inbound and outbound calls.
- Company: Join one of the UK's largest buyers and collectors of unpaid loans.
- Benefits: Earn £26,000 plus a potential £500 monthly bonus and receive top-notch training.
- Other info: Exciting opportunity with a start date of 13th July 2026.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26000 - 32000 € per year.
Customer Solutions Agent
Kilmarnock - Start date 13th July 2026
£26,000 plus a potential £500 monthly bonus
Fantastic opportunity to join one of the UKs largest buyers and collectors of unpaid loans and other forms of credit.
As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free.
Youll receive best-in-class training to provide you with the skills required...
Client Adviser & Administrator in Kilmarnock employer: HRC Recruitment
Join a leading company in Kilmarnock that prioritises employee development and offers a supportive work culture. With competitive salaries, performance bonuses, and comprehensive training, we empower our Client Advisers & Administrators to thrive while making a meaningful impact in helping customers achieve financial freedom.
StudySmarter Expert Advice🤫
We think this is how you could land Client Adviser & Administrator in Kilmarnock
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Client Adviser & Administrator, you'll be on the phone a lot. Try role-playing with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Client Adviser & Administrator in Kilmarnock
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Client Adviser & Administrator and help you tailor your application to match our needs.
Show Off Your Skills:When writing your application, don’t hold back on showcasing your skills and experiences that relate to the role. We want to see how your background makes you a great fit for helping customers become debt-free!
Be Yourself:We love authenticity! Let your personality shine through in your application. Share your passion for customer service and how you can contribute to our team at StudySmarter.
Apply Through Our Website:Once you’ve polished your application, make sure to hit that apply button on our website. It’s the best way for us to receive your application and get the ball rolling on your journey with us!
How to prepare for a job interview at HRC Recruitment
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and the services they offer, especially in the realm of debt collection. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Active Listening
As a Client Adviser & Administrator, you'll need to communicate effectively with customers. During the interview, practice active listening by summarising what the interviewer says before responding. This demonstrates your communication skills and shows that you value their input.
✨Prepare for Role-Play Scenarios
Expect to encounter role-play scenarios during your interview, as they are common in customer service roles. Prepare by thinking about how you would handle difficult customer situations or objections. Practising these scenarios can help you feel more confident and ready to impress.
✨Showcase Your Problem-Solving Skills
In this role, you'll be helping customers become debt-free, so it's crucial to highlight your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues or helped someone in a similar situation. This will demonstrate your capability to excel in the position.
