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- Tasks: Handle insurance claims from start to finish, ensuring timely and accurate settlements.
- Company: Join one of the world's largest insurers with a strong commitment to employee wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, private medical cover, and more perks.
- Why this job: Be part of a supportive team culture that values personal growth and social impact.
- Qualifications: Experience in claims handling is essential; professional qualifications are a plus.
- Other info: Engage in networking and mentoring opportunities while contributing to charitable causes.
The predicted salary is between 27000 - 30000 £ per year.
Do you have end-to-end claims handling experience? If you’re interested in applying your skills within one of the world’s largest insurers, offering excellent employee benefits, we’d love to hear from you!
Preferred Experience:
- Experience handling Marine, Aviation, Property, or Casualty Claims is a strong advantage. However, candidates with personal lines or other claims experience are also welcome to apply.
Key Responsibilities:
- Negotiate claim settlements involving policyholders, insurers, brokers, solicitors, and other stakeholders to achieve successful outcomes.
- Manage your own caseload efficiently to ensure timely, accurate settlements while controlling vendor expenses.
- Deliver outstanding service to both internal and external clients and stakeholders.
- Collaborate with the team to meet individual and collective goals.
- Coordinate with third-party service providers to maintain high claims service standards.
- Represent the company in internal and external meetings, including broker and client reviews, and potentially with London market representatives.
- Build and maintain strong client relationships by providing clear and timely communication.
- Support senior claims adjusters, managers, and underwriters with projects and ad-hoc tasks as needed.
Required Knowledge & Experience:
- Professional qualifications preferred (ACII or working towards).
- Proven experience in claims handling.
- Excellent customer service skills.
- Strong written and verbal communication abilities.
Benefits:
- Competitive salary and pension scheme.
- 25 days of annual leave, plus the option to purchase 5 additional days.
- Private medical cover, Employee Share Purchase Plan, Life Assurance.
- Subsidised gym membership and comprehensive learning & development programs.
- Employee resource groups include Gender Equality, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride, and Cultural Awareness.
- Networking, mentoring, and development opportunities.
- One day of annual charitable leave.
- Cycle to work scheme, active sports & social committee, and Employee Assistance Program.
Insurance Claims Handler (Glasgow) employer: HRC Recruitment
Contact Detail:
HRC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Claims Handler (Glasgow)
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description, such as Marine, Aviation, Property, and Casualty. Understanding these areas will not only boost your confidence but also allow you to speak knowledgeably during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Attend local events or join online forums to connect with others and gain insights that could help you stand out as a candidate.
✨Tip Number 3
Prepare to discuss your experience in managing caseloads and negotiating settlements. Think of specific examples where you successfully resolved claims, as this will demonstrate your capability and fit for the role.
✨Tip Number 4
Research StudySmarter and our values, particularly our commitment to employee development and well-being. Being able to articulate how your personal values align with ours can make a strong impression during the interview process.
We think you need these skills to ace Insurance Claims Handler (Glasgow)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your end-to-end claims handling experience. Emphasise any relevant experience with Marine, Aviation, Property, or Casualty Claims, as well as your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the insurance industry. Mention specific examples of how you've successfully negotiated claim settlements and managed caseloads in the past.
Highlight Relevant Qualifications: If you have professional qualifications like ACII or are working towards them, be sure to mention this in your application. It shows your commitment to the field and enhances your candidacy.
Showcase Communication Skills: Since strong written and verbal communication abilities are crucial for this role, provide examples in your application of how you've effectively communicated with clients and stakeholders in previous positions.
How to prepare for a job interview at HRC Recruitment
✨Showcase Your Claims Handling Experience
Make sure to highlight your end-to-end claims handling experience during the interview. Be prepared to discuss specific cases you've managed, especially if they relate to Marine, Aviation, Property, or Casualty claims.
✨Demonstrate Strong Communication Skills
Since the role involves negotiating with various stakeholders, it's crucial to demonstrate your excellent written and verbal communication abilities. Practice articulating your thoughts clearly and confidently.
✨Emphasise Customer Service Excellence
The company values outstanding service, so be ready to share examples of how you've delivered exceptional customer service in previous roles. This will show that you understand the importance of client relationships.
✨Prepare for Team Collaboration Questions
As collaboration is key in this role, think of instances where you've worked effectively within a team. Be ready to discuss how you contributed to collective goals and supported your colleagues.
