At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and meet quality standards.
- Company: Join a leading motor finance company with a flexible and innovative culture.
- Benefits: Enjoy a competitive salary, generous leave, and a contributory pension.
- Other info: Hybrid working model with excellent career progression opportunities.
- Why this job: Take your leadership skills to the next level in a supportive environment.
- Qualifications: Proven team leadership experience and a results-driven mindset.
The predicted salary is between 35750 - 35750 £ per year.
Salary: £35,750 per annum - 12-month fixed-term contract (maternity cover)
Location: Glasgow
Shifts: Hybrid working 3 days office, 2 days from home - hours are contracted Monday- Friday 8 am-8 pm and Saturday- Sunday 9 am-6 pm, however, this is rota managed and can be discussed.
Are you a Team Leader ready to take your career to the next level? Our client is one of the UK’s leading motor finance companies, using a mix of technology and financial acumen, and has a brilliant team to provide a flexible approach to car finance. They work with prominent franchised and independent dealers as well as leading specialist intermediaries, challenging the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet car buyers' and retailers' rapidly changing needs.
They have created a culture where their values of being solutions-focused, transparent, adaptable, responsive and teamworking are the foundation of everything they do. They pride themselves on helping to develop their staff within their profession, and they have a Trustpilot score of 4.7 and excellent customer service reviews.
This role is ideal for a results-driven individual who is eager to progress within their career and put their excellent team leadership skills to use.
What does the day-to-day look like?
- Lead the team to meet defined quality standards and ensure conformity with all internal and external policies and procedures within a regulated environment.
- Manage the day-to-day activities, allocating tasks and managing workflows.
- Act as a primary contact for all operations queries, escalating where necessary.
- Support the team with the delivery of business SLAs, assist with daily tasks.
- Ensure information remains confidential.
- Remain vigilant to suspicious events, evidence of fraud or anti-money laundering activities, with notification to the AML reporting officer.
- Support the team manager.
In return, our client offers a competitive benefits package including:
- Competitive salary
- 15% contributory pension
- Discretionary bonus
- 33 days of annual leave
- Life Assurance (x4)
- Wellbeing initiatives
Please note that all successful candidates will be subject to background checks, which include 5-year work references, criminal background checks and credit checks.
Interested? Get in touch with David Colquhoun at or 0131 357 5133 for a confidential chat about this exciting new Complaint role. HRC Recruitment is an equal opportunities employer and all applications will be treated as such.
Locations
Team Leader in Glasgow, Scotland employer: HRC Recruitment
Join a leading motor finance company in Glasgow that champions a flexible and innovative approach to car finance. With a strong focus on employee development, a supportive work culture, and a competitive benefits package, including a 15% contributory pension and 33 days of annual leave, this is an excellent opportunity for a results-driven Team Leader to thrive in a dynamic environment. Experience the satisfaction of working with a team that values transparency, adaptability, and teamwork while enjoying the perks of hybrid working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Glasgow, Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Leader role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company culture and values, especially since this role is all about being solutions-focused and adaptable. Show them how your leadership style aligns with their mission.
✨Tip Number 3
Practice your responses to common interview questions. Think about how you can demonstrate your experience in managing workflows and supporting teams. We want you to shine when it comes to showcasing your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who are ready to take their careers to the next level.
We think you need these skills to ace Team Leader in Glasgow, Scotland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your leadership experience and any relevant achievements that show you can lead a team effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention how your values align with the company's culture of being solutions-focused and adaptable.
Showcase Your Communication Skills:As a Team Leader, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through examples of past experiences where you successfully managed team dynamics.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at HRC Recruitment
✨Know the Company Culture
Before your interview, take some time to research the company’s culture and values. Since they pride themselves on being solutions-focused, transparent, adaptable, and team-oriented, think about how your own experiences align with these values and be ready to share examples.
✨Demonstrate Leadership Skills
As a Team Leader, showcasing your leadership skills is crucial. Prepare specific examples of how you've successfully led a team in the past, managed workflows, or resolved conflicts. This will help you illustrate your capability to meet defined quality standards and support your team effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about situations where you had to act quickly or adapt to changes, especially in a regulated environment. Practising these scenarios can help you respond confidently during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, how success is measured, or what challenges the team currently faces. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
