At a Glance
- Tasks: Assist in creating unforgettable events at stunning venues, from setup to guest service.
- Company: Join the award-winning West Midlands Safari Park team.
- Benefits: Enjoy free park access, discounts on food, and online health support.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be part of a unique wildlife experience while developing your customer service skills.
- Qualifications: A positive attitude and teamwork spirit are essential.
The predicted salary is between 24476 - 29915 £ per year.
Hours: Up to 37.5, dependent upon the needs of the business
Work pattern: Including weekends, evenings, late nights & bank holidays
Duration: Permanent – Zero Hours Contract
West Midlands Safari Park is currently recruiting for the position of Venues Assistant to work across our onsite venues, the prestigious Spring Grove House, impressive Treetops Pavilion and unique Cellarz. This exciting role covers a wide range of tasks; including receiving guests, set up and breakdown of all events, table service, setting out table plans, dance floor assembly, cutlery, crockery, linen preparation and layout. As a Venues Assistant you will, at all times, help to ensure that our guests’ expectations are met or exceeded creating a memorable experience.
About you
The ideal candidate will have a "can do" attitude and will be willing to work well as part of a team, maintaining a professional attitude at all times to deliver an outstanding customer service. You will need to be flexible in your approach to work outside of standard business hours, including weekends, evenings, late nights and bank holidays.
Benefits
- WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park also Water World Stoke On Trent
- 20% Discount in our retail Shops
- 50% of Food & Beverage while on shift (Individual)
- 35% of VIP Experiences. Discounts do not apply to guided Minibus Tours.
- 35% off at selected Food & Beverage Purchases whilst visiting the park.
- 10% off stays in Safari Lodges
- 24 Hour access to an online doctor and access to online prescriptions.
- Counselling access.
- Online retailer discount portal.
What we are
West Midlands Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile Safari Drive, Safari Walk with a Discovery Trail, African Village and Lemur Woods, allowing guests to experience up close encounters with hundreds of amazing animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 21 rides and attractions providing the ideal venue for family days out. In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhinos, hippos and red pandas, or sleep just a ‘whisker’ away from lions, tigers and cheetahs. In addition, the Park is home to three incredible venues – Spring Grove House, Treetops Pavilion and Cellarz, which play host to weddings, corporate events and social celebrations.
What we do
Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime. Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike no other, attracting visitors from across the Midlands and beyond. Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences. Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.
Spring Grove House - Safari Venues Assistant in Kidderminster employer: HR Team
HR Team offers a dynamic work environment with opportunities for professional growth, particularly in guest services and security roles. Employees benefit from a supportive culture that emphasizes teamwork and outstanding service delivery. The company provides flexible working patterns, including continental shifts, which can enhance work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Spring Grove House - Safari Venues Assistant in Kidderminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like HR Team. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to HR Team
Don't be shy about reaching out to HR Team directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spring Grove House - Safari Venues Assistant in Kidderminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about HR Team and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at HR Team
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
