At a Glance
- Tasks: Lead a team in manufacturing optical products while ensuring top-notch quality and safety.
- Company: Join Norville, a leader in innovative optical design and manufacturing.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in a thriving industry.
- Why this job: Make a real difference by leading a passionate team and delivering excellent customer service.
- Qualifications: Strong communication skills, attention to detail, and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
We are excited to be recruiting a Team Leader for our client Noville, based in Quedgeley.
Norville specialise in the design and manufacturing of optical products including lenses and frames.
The successful applicant will work closely with the Team Manager to ensure all work is completed to the highest standard across the department.
You will be overseeing a team of direct reports, ensuring they follow all health and safety guidelines, provide outstanding customer support, and take pride in their work.
You will need outstanding communication and interpersonal skills and be passionate about delivering excellent customer service.
Responsibilities
- Assist the Team Manager with the manufacturing processes
- Be an example for following Health and Safety guidelines and encouraging colleagues to do the same
- Ensure that all equipment is maintained and that the workspace is kept to the highest standards of cleanliness
- Monitor product standards and escalate issues to the Team Manager
- Help drive continuous improvements
- Ensure optics are produced on time and at the right quantity
- Monitor daily targets vs outputs
- Be the technical contact for customer service
- Support all areas of production when required, liaising with different departments and suppliers
- Coach and mentor employees on a one-to-one basis and in a group environment
- Manage the performance of all direct reports, carrying out reviews as per company performance management procedures
- Person specific skills
- Be respectful and courteous to customers and colleagues
- High levels of communication and interpersonal skills
- A good standard of written and spoken English and Maths
- Ability to work independently as well as part of a team
- Demonstrable attention to detail
- Open and honest attitude
- Ability to delegate, motivate, train, and inspire others
- Demonstrate a passion and commitment to service excellence
You will also be expected to display Norville's core values: Being Fair and Customer Focussed.
A full job description is available upon request.
If this sounds like the opportunity for you, please apply now!
Dispatch Team Leader in Gloucester employer: HR Star
At Norville, located in the vibrant area of Quedgeley, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. As a Dispatch Team Leader, you will not only lead a dedicated team but also benefit from our commitment to employee growth through coaching and mentoring opportunities. With a focus on health and safety, outstanding customer service, and continuous improvement, Norville offers a rewarding career path in the innovative field of optical product manufacturing.
StudySmarter Expert Advice🤫
We think this is how you could land Dispatch Team Leader in Gloucester
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like HR Star, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Dispatch Team Leader in Gloucester
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to HR Star specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at HR Star
✨Know Your Manufacturing Processes
Before you walk into the interview with HR Star, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like HR Star value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
